caller

 

Simicomm Releases EasySpeak PBX

Simicomm has released EasySpeak PBX, a software-based phone management system. This plug-and-play VoIP PBX provides is designed for SMBs and Simicomm said the software can be completely installed in only 15 minutes. The solution is designed for businesses without the technical abilities to implement or maintain phone systems. EasySpeak, based on the Asterisk open-source PBX, […]

EarthLink Selects Level 3 for Consumer VoIP Offering

Level 3 Communications Inc. has announced an expanded relationship with EarthLink Inc. to serve as the underlying provider for EarthLinks newest VoIP initiative, EarthLink DSL and Home Phone Service. Under the terms of the multiyear agreement, Level 3 VoIP Enhanced Local service will provide nationwide local voice service to EarthLink as part of a bundled […]

Accudata Unveils Near Real-Time WebQuery

Accudata Technologies (Booth 1622) is announcing the availability of WebQuery, which offers customers real-time, online access to LIDB, CNAM, BNA information for low-volume, customer support type functions. Additionally WebQuery allows near real-time LIDB/CNAM updates to information stored in Accudatas database for such applications as telemarketing. The industry standard is about 30 days, says Gregory Smith, […]

UCN Helps USTAW Reduce Hang-Ups

UCN Inc. (Booth 809), whose agents provide on-demand contact-handling software and business telecommunication services delivered over the companys VoIP network, says US Truck Accessories Warehouse LLC (USTAW), a Virginia-based, online business selling after-market truck accessories, has implemented the UCN inContact call-handling line to handle all inbound customer service calls. US Truck Accessories Warehouse, founded in […]

Adigo Strengthens Conferencing Security Features

Adigo Inc. (Booth 720) announces it recently beefed up the security features of its conferencing service available for sale through its channels. The conference lock feature alone isnt robust enough, says Adigo CEO John Finestone, of the commonly used technique of preventing unauthorized callers into a teleconference. Instead, he says Adigo offers a suite of […]

ZONE Launches VoIP Services

ZONE Telecom Inc. (Booth 627) announced it will roll out VoIP products to its partners as early as this summer. The new line includes the ZONE Broadband Phone, for residential and consumer customers, and the ZONE Broadband Phone Business, for business customers. Product features include voice mail, voice mail retrieval via e-mail, call waiting, caller […]

Answering VoIP’s E911 Call

One of the advantages of VoIP is that it eliminates geographic boundaries traditionally associated with voice networks, allowing users to travel while making and receiving phone calls as if they were at home or their office. However, this convenience creates some technical challenges for enhanced 911 services, including the ability to identify the caller’s location […]

A+ Promotes Flat Rate Virtual Office

A+ Conferencing (Booth 305) is promoting a resale program for its TeleCenter toll-free, flat-rate virtual office service. With TeleCenter, subscribers can stay in touch with their prospects, customers and distributors without worrying about per-minute fees or excess charges for inbound calls, A+ says. According to A+, TeleCenter enables subscribers to present themselves as well-established businesses […]

We Have to Do Better

Posted: 1/2004 We Have to Do Better I finally switched my local phone service. I had been courted by several vendors, but for no particular reason relented when AT&T called. The savings were not significant about $8 off the calling plan I had with Qwest. So, I was getting unlimited local plus long distance and […]

Hold The Phone

Posted: 10/2003 Hold The Phone Competing FTC, FCC and State Do-Not-Call Rules Create Confusion By Joseph Sanscrainte On July 29, the Federal Trade Commission (FTC) released its final rules regarding the fees to be imposed on entities accessing its do-not-call registry. This is the last piece of a complex puzzle that began to be assembled […]

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