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Pearl Medical Integrates Ring2 Remote Control for BlackBerry

Ring2 Conferencing has announced that Pearl Medical, a managed service provider of BlackBerry devices for medical professionals, is integrating the Ring2 Conference Controller for BlackBerry as a key component of its service offering. Pearl Medical is offering the Ring2 Conference Controller for BlackBerry as a feature for its suite of services, designed to provide medical […]

Ring2 Extends Audio-Conferencing Remote Control to Windows Mobile

Ring2 Conferencing, which offers remote control of calls from a mobile device, announced that it is extending its service to support Windows Mobile devices. Ring2 customers with Windows Mobile 5 and 6 devices will be able to use these handsets to take remote control of their conference calls. While they can still dial into the […]

Ring2 Extends Conferencing Control to Windows Mobile

Ring2 Conferencing (Booth 709) announced that it is extending its service to support Windows Mobile devices and launching its worldwide partners program. Ring2 customers with Windows Mobile 5 and 6 devices will now be able to use these handsets to take remote control of their conference calls. While they can still dial into the call […]

CTI Group Launches Channel Plan

CTI Group Holdings Inc. (Booth 421), an international provider of electronic invoice management and telephony applications, announced the launch of a channel partner plan that provides incentive and rebate programs along with marketing, sales and customer support for partners that sell its VoIP service. The benefits and support that come with the plan are available […]

USA Digital Masters the Agent Channel

USA Digital Communications Inc. (Booth 604) announced a plan to amp up its agent program with a new promotion it expects will make agents turn green with envy a free ticket to the 2008 Masters Tournament, April 7-13, 2008, in Augusta, Ga. At the fall 2007 Channel Partners Conference & Expo, USA Digital will launch […]

AireSpring Debuts SIP Trunking Product

Reseller AireSpring Inc. (Booth 107-109), a sponsor of the Channel Partners Conference & Expo, announced its SIP trunking service with versions for carriers, call centers and enterprises. The latter two are available for sale through the companys indirect channel. The SIP trunking product allows customers with IP-enabled equipment to connect directly to AireSprings IP platform […]

Boost Revenue With Hosted Call Center

Hosted call center technology takes center stage during todays session, Making Contact with Hosted Call Center Opportunities, where the panelists will discuss how to leverage these sticky services to combat the high commoditization of long-distance and other bread-andbutter connectivity services. Agents and VARs looking to move up the value chain can leverage hosted contact centers […]

ThinkEngine Unveils Updated Conferencing Software

ThinkEngine Networks Inc. said Tuesday Release 3.0 of its conferencing software is generally available. Enhancements to the software include the ability to create a set of conferencing capabilities that can be assigned to subscribers; to block certain numbers from dialing into the service; and to emulate other competitors call flows. The softwares operator assistance and […]

Higher Calling

Higher Calling The beauty of hosted call center technology is deceptively simple: In a world with a high commoditization of network services, the hosted contact center lets agents and VArs move up the value chain, reduce attrition and become resources that customers ask to address real business needs.

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