call monitoring

 

ASC Tailors Call Recording, Quality Monitoring for Genesys

ASC has introduced a call recording product, MARATHON EVOLUTION 8.0, and a quality monitoring product, INSPIRATIONpro 8.0, specifically tailored for Genesys environments. ASC said the systems integrate seamlessly with the Genesys T-Server, are compatible with major PBX vendors, provide free seating for agents and may be used for either selective or bulk call recording. Call […]

The ID is: 76983