Comcast Eases SMB Service Orders for Channel

The cableco introduced the SMB Configurator, an Excel Workbook that partners can use to generate “clean” paperwork for the cableco’s business-class Internet, voice and video/cable TV services.

Telarus Automates Comcast Orders

Telarus enables agents to check for Comcast service availability, configure a customer service package and generate paperwork in real time.

Time Warner Cable Signs Intelisys

Time Warner Cable Business Class (TWCBC) announced Thursday that master agency Intelisys has signed on as a premiere sales channel partner. Intelisys, based in Petaluma, CA, will market and sell TWCBC business solutions to customers in the small and medium-sized business (SMB) and/or enterprise markets through its network of subagents. “TWCBC presents a compelling alternative […]

Suddenlink Offers Agent Program

Suddenlink Carrier Services, a provider of local, metro and longhaul optical and Ethernet services focused on Tier 3 markets, announced an indirect channel program, which officially launched Aug. 1. The provider has been operating a wholesale program and is now looking to add agents throughout its footprint. The agent program is for sales of Suddenlink’s […]

Channel Partners: Hosted VoIP Show Me the Money?

Hosted VoIP seems like a great premise, especially for the SMB company concerned with the money and manpower it might take to run a converged network in-house. But some agents and other partners have grumbled that the demand isnt living up to its promise. Conversely, a number of focused service providers are touting their successes […]

MS Co-Founder Paul Allen, Chevron Enter 700MHz Fray

The final list of applicants to bid in the 700MHz auction has been released by the FCC, and mixed in with the high-profile bidders we already knew about are two seemingly odd ducks: Microsoft co-founder Paul Allen and Chevron Corp. At first glance Allen’s filing under investment company Vulcan Spectrum LLC seems whimsical; the billionaire is […]

VoIP Sales: Carriers Falling Down on the SMB Job; VARs, Cablecos May Win Out

Although many an analyst prediction has VoIP adoption by SMBs going into hockey stick mode in a couple of years, a new survey by consulting firm Savatar finds that looking doubtful. At the heart of the problem is a carrier sales strategy that is entirely disconnected from the needs of the SMB market, which is […]


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