c-cams

 

C-CAMS Opens New Office in Costa Rica

C-CAMS Inc. (Booth 1004) has opened a new office in Costa Rica, which the company said is the first of several moves to establish international offices that will broaden its range of insourcing and outsourcing back-office support to the telecommunications industry. C-CAMS has been assessing various international office, joint venture and outsourcing opportunities to expand […]

C-CAMS Signs Kansas Citys Pager & Phone Co.

C-CAMS Inc. (Booth 1513) has signed The Pager & Phone Co., one of Kansas City, Missouris most successful niche communications companies, as a customer of its CCAMS customer service and billing suite. Under the terms of its sales contract, C-CAMS will provide The Pager & Phone Co. with a full-service solution that incorporates customer care, […]

C-CAMS Contract Extended

Web conferencing company iLinc Communications has renewed the C-CAMS Inc. (Booth 102) contract for the company it recently bought, Glyphics Communications audio conferencing division. C-CAMS, which integrates CRM, provisioning and workflow management, billing and accounts receivable into one software package, has worked with Glyphics since 1997. Glyphics started as a long-distance reseller, then morphed into […]

C-CAMS Adds Workflow Management Module

C-CAMS Inc. (Booth 103) has introduced its all-new workflow management module the latest extension of its enterprise suite of customer care and service applications designed for telcos, ISPs and public service/utility providers. The workflow management module is pre-integrated to its customer care and service solution, and combines trouble ticket/fault, work order and service order management […]

Products News

MINDBRIDGEUSA ENTERS U.S. TELECOM MARKET MindbridgeUSA, a consortium of offshore call centers, has entered the prepaid North American telecom markets offering lowcost live customer service in 23 different languages. The individual consortium members have been operating their call centers for decades, but only earlier this year did they begin focusing on the U.S. prepaid markets. […]

C-CAMS Signs Contract with Union Telephone

C-CAMS Inc. (Booth 110) has closed a deal with Union Telephone, an ILEC serving Wyoming and parts of northern Colorado and Utah. Under the terms of the agreement, C-CAMS will provide Union Telephone with its full enterprise suite of customer care and service applications. C-CAMS offers a scalable customer care solution which integrates with all […]

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