bolsters

 

Cross Telecom Acquires ACT

Minnesota-based Cross Telecom, a provider of platforms for voice, data, IP telephony, wireless and other services, has acquired American Communication Technologies Inc. (ACT), headquartered in Florida. ACT is a software developer and systems integrator that specializes in contact centers. Both Cross Telecom and ACT are Avaya BusinessPartners. Financial terms of the deal were not disclosed. […]

Citel Bolsters EXTender Line

IP equipment maker Citel Technologies has added the EXTender IP6000 to its line of EXTender products, which give multilocation businesses a way to migrate in phases from traditional to IP telephony. The EXTender 6000 is priced lower than some of the other devices, Citel said. The company distributes through channel partners.  Rather than supporting multiple […]

Access One Bolsters Executive Team

Service provider Access One Inc. has hired two new executives.Jonathan Mitch Mitchell will serve as vice president of operations, responsible for the network and operations departments. He will provide technical and service direction for Access One and manage its network. Prior to joining the company, Mitchell worked for corporations including MCI Inc., MFS Communications, Worldcom, […]

VoiceLog Bolsters VirtualLogger with VoIP Recording

Third-party verification company VoiceLog LLC has added VoIP recording capabilities to its VirtualLogger ASP/service bureau platform. VoiceLog says this means call centers record calls and monitor quality on their VoIP platforms on a “pay as you go” basis. VirtualLogger does not require upfront capital costs. “Our vision is completely in line with where VoIP will […]

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