bevocal

 

MetroPCS Contracts With BeVocal

Wireless provider MetroPCS Communications Inc. has contracted with BeVocal Inc. for automated customer service. BeVocals self-service applications move beyond traditional IVR to deliver an integrated, multichannel solution for handset activation, customer care, promotional offers, and sales and fulfillment of add-on features. The solution is available through various interfaces including speech, SMS, Web, WAP and J2ME/BREW, […]

The ID is: 74720