Add Audits, Minus Migraines

Tier1 Solutions started off as a master agent and grew into a business consultant and broker. Later, the company added an auditing service to its repertoire of value-added options. Now, it is making the successful service available to other agents as a commissioned offer. Working with Enhanced Communications Group (ECG), Tier1 created MATRIX, a front- […]

CDG Releases Features For Billing System

Communications Data Group Inc. (CDG, Booth 833) has released two significant enhancements to Service Activation Manager (SAM), a telecom billing and provisioning system. The first, Mass Audit, enhances SAMs existing ability to compare device configurations with billing. The second feature, Test Drive, helps companies roll out services such as call waiting on a trial basis. […]

The Analyst Corner – The Business Value in Sarbanes-Oxley Compliance

The Business Value in Sarbanes-Oxley Compliance By Rob Daly, President & CEO of Bluespring Software No doubt, most public communications service providers are scrambling towards the looming June 15 deadline for Sarbanes-Oxley compliance, as required by the United States Securities and Exchange Commission (SEC). Teams have been formed, processes have been documented and internal controls […]

TAG: It is All in the Audit

Posted: 9/2003 It is All in the Audit How to Win at Competitive Bids By Missy Mastel We all agree there are few new customers for phone service. About 99 percent of the time, you are competing against incumbent carriers when you look to sell new business. So how do you let prospects know you […]

TAG: A Wireless Twist on Telecom Audits

Posted: 9/2003 A Wireless Twist on Telecom Audits By Tara Seals Corporate America has a problem a really dumb problem, proclaimed Forbes magazine in October 2002. Nobody seems to be keeping track of phones hooked up on the wrong rate plans, leading to punitive charges for extra minutes. Hardly a new issue, but one that […]

ASCENT: TMNG launches Quality Systems Audit to Evaluate IT structure

The Management Network Group Inc. (TMNG, Booth 611), a provider of management consulting services to the global communications industry, announced the launch of the new quality systems audit, TMNG QSA, an independent, comprehensive evaluation of an organization’s IT structure, scored against best-practice industry benchmarks. "The current economy is forcing corporate executives, from the board level […]

WorldCom’s Fraud: Even Deeper, Says Investigator

A bankruptcy court examiner said in a report released Monday that WorldCom’s fraud is likely to be even greater than had been thought. Richard Thornburgh, a former U.S. attorney general, released a preliminary report that found WorldCom’s fraud could be even larger than the $7.2 billion restatement and that former CEO Bernie Ebbers guaranteed or […]

Regulatory News – Progress Measured in Regional Testing of Qwest OSS

Posted: 03/2001 Progress Measured in Regional Testing of Qwest OSS The goal for the Qwest Regional Oversight Committee’s (ROC) OSS Collaborative ( third-party test of Qwest’s OSS is to complete a military-style test and issue a final report during the third quarter. The ROC announced Jan. 31 that progress had been made on a range of […]

Tax Laws Brew Three-part Mix of Trouble

Posted: 12/2000 Tax Laws Brew Three-part Mix of Trouble By Paul Maddock Much like the witches in Macbeth, tax law is brewing a three-part mix of trouble for the telecom industry. State and local governments increasingly are turning to telecom as a revenue source. As a result, the industry faces a complex maze of taxes […]

Keep Competitors Off Your Intellectual Property

Posted: 09/1999 Keep Competitors Off Your Intellectual Property Telecommunications companies, like other technology-related ventures, often base their businesses on the unique and proprietary nature of their business ideas, processes, products and services. Indeed, it is these proprietary products and services that allow many telecommunications businesses to stake out a niche in the marketplace and to […]

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