Atera Adds VP of Marketing
She is responsible for the company’s go-to-market strategy globally.
She is responsible for the company’s go-to-market strategy globally.
Atera, the automation platform provider, brought on a new vice president of customer success.
Atera’s new technology improvements are designed to strengthen MSPs’ businesses through automation.
The enhancements to Atera’s platform enable MSPs to meet the challenges that the ransomware epidemic has introduced into the industry.
The partnership will offer MSPs what the companies say is a seamless integration of Atera’s MSP software solution and Webroot’s next-generation endpoint security powered by cloud-based collective threat intelligence.
Atera says this new enhancement offers MSPs real-time evaluation of their pricing structure through the billing system.
MSPs that respond to customer tickets within 20 minutes see the most success and return business.
For MSPs, Atera says, the Benchmark will provide the insight they need to help improve existing business relationships with customers, assist in customer retention and empower strategic business decisions.
Atera says its platform provides MSPs a more efficient and agile platform to manage and streamline small and medium-sized business IT networks.
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