Succeeding in MSP

Solution partners and agents alike who partner with an MSP or adopt the MSP model can help their customers by not only managing their infrastructure but also helping to devise ways they can use technology to differentiate themselves from their competition.

Vibrant Hires Gilbert to Head BizDev

Vibrant Solutions, a provider of telecom business intelligence and analytics, has appointed Bill Gilbert as vice president of business development. In this newly created position, Gilbert will advance the company’s strategic position in the telecom business intelligence (BI) and analytics market. Bills track record in new business identification is well known within the industry, said […]

Angoss Launches Tools for Predictive Analytics and Strategy Development

Angoss Software Corp. (Booth 1242) introduces KnowledgeSTUDIO version 5.1, a powerful predictive analytics and data-mining workbench, and StrategyBUILDER 1.0, an add-on module for strategy development within telecom marketing departments. KnowledgeSTUDIO 5.1 makes predictive analytics easy to use and accessible to marketing departments, by lowering the complexity, data access, performance and cost barriers associated with other […]

Fashion Forward

Posted: 11/2003 Fashion Forward PRM Systems Outfit Providers to Attract Partners By Tara Seals As trends go, partner relationship management is more like a little black dress than retro 1970s flares. In other words, it has staying power. PRM, software platforms that enable interactive content and information distribution between suppliers and their channel partners, are […]

Beyond Lip Service

Posted: 04/2002 Beyond Lip Service By Peter Lambert IF ONLY THE SERVICE REP knew the customer on the phone already tried service X but might well be open to a service Y pitch at this moment. If only the channel partner knew a customer on his contact list for today suffered a painful service outage […]

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