‘7 Minutes’ with MetTel: SD-WAN Service Provides Competitive Edge
The newest version of MetTel SD-WAN is enhanced with intelligent automation.
AI
8×8 Unleashes Open Communications Platform, Voice for Microsoft Teams
The platform combines voice, team chat, meetings and contact centers offerings.
How to Cash in on Conversational AI
Companies can drive additional revenue by adding intelligent virtual agents to their digital ecosystem.
Cisco, IBM, Microsoft Among Major Players in Accelerating AI Market
Artificial intelligence might still feel like it’s fringe channel, but the opportunities are increasing.
Avaya, Google Expand AI Capabilities in Contact Center
Avaya and Google are working together to extend their integration to additional capabilities.
Avaya Rolls Out Enhancements to Cloud-Based Contact Center
Both installed base and new customers can add real-time insights for agents and managers.
Vonage Boosts AI Capabilities via Purchase from Platform Owned by will.i.am
Over.ai is a provider of voice AI for business and contact centers.
Dialogic, Epsilon Team Up for New UCaaS Platform
Dialogic Buzz offers a single platform to address calling, conferencing and collaboration, and an API-driven architecture to enable the integration of artificial intelligence (AI) and IoT technologies.
Avaya Expands AI Strategy to UC
AI and machine learning allows Avaya to data mine call records and interpersonal interactions.
Ayehu Rolls Out First Global Partner Program for MSPs, OEMs, SIs
Ayehu’s global partner community includes firms such as Cognizant, Capgemini and Everbridge.
Galleries
.@VZBizMarkets adds @googlecloud #ContactCenter AI for improved customer experience. dlvr.it/RbYPNm
July 13 2020 @ 23:25:03 UTC
.@HPE to purchase #SilverPeak for $925 million. HPE will move Silver Peak to its Aruba business unit. dlvr.it/RbYCgW
July 13 2020 @ 22:00:02 UTC
.@Wildix_ and @CloudEvnglst of the Xposure Inclusion & Diversity Council join #CoffeeWithCraigAndKevin dlvr.it/RbY8hS
July 13 2020 @ 21:32:02 UTC
The latest weekly wrap includes @masergypartners and @TPxComm. dlvr.it/RbNHl0
July 10 2020 @ 23:19:02 UTC
.@Rackspace preps #IPO, could go public again. #cloud dlvr.it/RbN2bS
July 10 2020 @ 21:13:05 UTC
Check out the new suppliers signed by @TBImasteragent, @PlanetOneComm and @SandlerPartners. dlvr.it/RbMsdl
July 10 2020 @ 19:58:32 UTC
.@onemettel has some valuable insider tips on what you should consider in formulating an enterprisewide strategy fo… twitter.com/i/web/status/1…
July 10 2020 @ 15:22:02 UTC
📢 @Channel_Expo Virtual registration is now open! Join us September 8-10 for the inaugural 100% online channel even… twitter.com/i/web/status/1…
July 09 2020 @ 21:38:30 UTC