Why CCaaS Is the Right Choice for Omnichannel Flexibility
Contact center capabilities must adapt to changing customer buying habits.
Contact center capabilities must adapt to changing customer buying habits.
New products, new markets, new opportunities and new challenges are all in the mix for cable service providers and channel partners.
Some partners feared the cloud would eliminate the need for their services; instead, it has enhanced it.
As the enterprise communications business moves from telephony to UCC, UCaaS providers can capitalize on this transition by knowing their customers.
Migration can go smoothly with the proper plan in place.
Survey says: It’s good to be in the channel, but there’s always room for improvement.
There are plenty of opportunities for partners in cloud growth. But what underlying forces are powering them?
Has cable SD-WAN lived up to the hype that it would be a game-changer? Initial results range from pleasant surprises to harsh realities.
Customers can expand from fielding simple voice calls to engaging customers through voice, text, email and video.
Partners can help their customers turn cloud storage into valuable, curated, secured business information.
6 steps to earn a large upsell on #cloudservices >> bit.ly/2KFXJdc #managedcloud #VARs #MSPs… twitter.com/i/web/status/1…
June 27 2019 @ 00:45:04 UTC
.Unitrends survey shows many organizations still losing #data. ift.tt/2Yfn28Z
June 26 2019 @ 23:29:23 UTC
More than 270 attendees participated in sessions that guided them in developing their playbooks for… twitter.com/i/web/status/1…
June 26 2019 @ 22:15:05 UTC
.extremenetworks makes $272 million bid to acquire Aerohive. ift.tt/2YdWswY
June 26 2019 @ 21:33:54 UTC
.Spiceworks #publiccloud survey gives high markets to awscloud Azure googlecloud ift.tt/2X3Q767
June 26 2019 @ 20:43:28 UTC
.365datacenters teams up with megaportnetwork for #publiccloud. ift.tt/2YhH3f4
June 26 2019 @ 20:38:08 UTC
The #ChannelPartners Proactive Security Survey, sponsored by @ATT delivers insights into the behind-the-scenes infl… twitter.com/i/web/status/1…
June 26 2019 @ 18:55:04 UTC
In this report you can access the full results of our 2019 #Cablecos & The Channel: State of the Market Survey and… twitter.com/i/web/status/1…
June 26 2019 @ 18:00:37 UTC
