Why CCaaS Is the Right Choice for Omnichannel Flexibility
Contact center capabilities must adapt to changing customer buying habits.
Contact center capabilities must adapt to changing customer buying habits.
New products, new markets, new opportunities and new challenges are all in the mix for cable service providers and channel partners.
Some partners feared the cloud would eliminate the need for their services; instead, it has enhanced it.
As the enterprise communications business moves from telephony to UCC, UCaaS providers can capitalize on this transition by knowing their customers.
Migration can go smoothly with the proper plan in place.
Survey says: It’s good to be in the channel, but there’s always room for improvement.
There are plenty of opportunities for partners in cloud growth. But what underlying forces are powering them?
Has cable SD-WAN lived up to the hype that it would be a game-changer? Initial results range from pleasant surprises to harsh realities.
Customers can expand from fielding simple voice calls to engaging customers through voice, text, email and video.
Partners can help their customers turn cloud storage into valuable, curated, secured business information.
.@Adtran updated its Mosaic suite this week. dlvr.it/RBMhzs
August 16 2019 @ 22:30:02 UTC
.@Oracle discontinues #flashstorage, lays off hundreds of workers. dlvr.it/RBMdB5
August 16 2019 @ 21:51:32 UTC
#CPEvolution panel focuses on #SOC questions for #MSSPs and MSPs. dlvr.it/RBMbtW
August 16 2019 @ 21:38:32 UTC
.@Avant_CCC announced an alliance with @MomentumTelecom. dlvr.it/RBMQRl
August 16 2019 @ 20:08:01 UTC
AT&T helped found the Airship project last year. dlvr.it/RBJjCl
August 15 2019 @ 23:45:32 UTC
.@BullsEye_Inc announces a new partnership. dlvr.it/RBJQW3
August 15 2019 @ 21:12:02 UTC
Highlighting #TopGun51 Winner @nitelusa’s Taylor Castranova and a busy year for the channel chief. dlvr.it/RBH4Ml
August 15 2019 @ 12:35:33 UTC
.@IntelisysCorp celebrated another big win. dlvr.it/RBFZKk
August 14 2019 @ 23:28:02 UTC
