Why CCaaS Is the Right Choice for Omnichannel Flexibility
Contact center capabilities must adapt to changing customer buying habits.
Contact center capabilities must adapt to changing customer buying habits.
New products, new markets, new opportunities and new challenges are all in the mix for cable service providers and channel partners.
Some partners feared the cloud would eliminate the need for their services; instead, it has enhanced it.
As the enterprise communications business moves from telephony to UCC, UCaaS providers can capitalize on this transition by knowing their customers.
Migration can go smoothly with the proper plan in place.
Survey says: It’s good to be in the channel, but there’s always room for improvement.
There are plenty of opportunities for partners in cloud growth. But what underlying forces are powering them?
Has cable SD-WAN lived up to the hype that it would be a game-changer? Initial results range from pleasant surprises to harsh realities.
Customers can expand from fielding simple voice calls to engaging customers through voice, text, email and video.
Partners can help their customers turn cloud storage into valuable, curated, secured business information.
Our weekly roundup features @Avaya and @IntelisysCorp. dlvr.it/RG18hc
October 11 2019 @ 20:56:32 UTC
.@comcastbusiness' @craigschlagbaum gets us caught up on #cybersecurity, #SDN, channel updates and more in this… twitter.com/i/web/status/1…
October 11 2019 @ 17:20:32 UTC
Check out the latest announcements from @PolyCompany, @Avant_CCC and @barracuda. dlvr.it/RG0PLC
October 11 2019 @ 16:53:02 UTC
.@Supermicro_SMCI announces expanded #partnerprogram. dlvr.it/RFxgRt
October 10 2019 @ 23:59:03 UTC
We learn about @AvastBusiness and #cybersecurity in this #CPEvolution video. dlvr.it/RFxMGf
October 10 2019 @ 21:42:02 UTC
Great to learn more about @Avant_CCC's recent research efforts in this #CPEvolution video. dlvr.it/RFxJNX
October 10 2019 @ 21:21:32 UTC
.@getspectrum @comcastbusiness @coxbusiness @mediacomcable are testing #CBRS wireless service dlvr.it/RFww6B
October 10 2019 @ 19:07:32 UTC
.@adaptivnetworks was a new exhibitor at #CPEvolution. Learn what the company is doing to differentiate itself in a… twitter.com/i/web/status/1…
October 10 2019 @ 15:29:02 UTC
