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Why CCaaS Is the Right Choice for Omnichannel Flexibility
Contact center capabilities must adapt to changing customer buying habits.
Contact center capabilities must adapt to changing customer buying habits.
New products, new markets, new opportunities and new challenges are all in the mix for cable service providers and channel partners.
Some partners feared the cloud would eliminate the need for their services; instead, it has enhanced it.
As the enterprise communications business moves from telephony to UCC, UCaaS providers can capitalize on this transition by knowing their customers.
Migration can go smoothly with the proper plan in place.
Survey says: It’s good to be in the channel, but there’s always room for improvement.
There are plenty of opportunities for partners in cloud growth. But what underlying forces are powering them?
Has cable SD-WAN lived up to the hype that it would be a game-changer? Initial results range from pleasant surprises to harsh realities.
Customers can expand from fielding simple voice calls to engaging customers through voice, text, email and video.
Partners can help their customers turn cloud storage into valuable, curated, secured business information.
.@Telarus hires @mcvey_greg to lead its U.K. business. dlvr.it/RJDjrB
November 13 2019 @ 23:44:32 UTC
.@Tech_Data is the latest distributor to go private via acquisition. Here's how it all went down. dlvr.it/RJDN26
November 13 2019 @ 21:27:32 UTC
.@peerlessnetwork and @sandlerpartners today signed a new master agent agreement. #UCaaS dlvr.it/RJD56J
November 13 2019 @ 19:48:31 UTC
The channel is loving #UCaaS, #CCaaS and #SDWAN right now. dlvr.it/RJCt8t
November 13 2019 @ 18:35:32 UTC
They've always been #1 to us, but now they've officially made the list of best channel podcasts of 2019! A big than… twitter.com/i/web/status/1…
November 13 2019 @ 17:15:01 UTC
.@IntelePeer offers up a great primer on #CPaaS ahead of its appearance at #EvolutionEU. dlvr.it/RJCWD9
November 13 2019 @ 16:46:32 UTC
.@Acronis signs global distribution agreement with @IngramMicroInc as Acronis continues to invest in partner progra… twitter.com/i/web/status/1…
November 12 2019 @ 21:01:02 UTC
.@GTTCOMM and @CRITICALSTART are expanding their channel efforts. Check out more partner program updates. dlvr.it/RJ8TX8
November 12 2019 @ 20:39:31 UTC
