This content is for Channel Partners registered users.
Login to download Register for a free accountCOVID-19 put many organizations reliant upon on-premises contact centers in a squeeze. At the same time they were experiencing a surge in customer service and customer support calls, social distancing and work-from-home requirements were limiting their ability to respond. Fortunately, communications platform-as-a-service (CPaaS) can provide them with the communications flexibility they need now — and in the future. Better yet, partners can help customers get technologies they need.
This report will look at:
Edward Gately is a news editor for Channel Futures & Channel Partners, covering new channel programs and program changes, security, collaboration/UCaaS and other channel trends. Prior to Informa, he spent 26 years as a newspaper journalist in Texas, Louisiana and Arizona
.@jmcbain shares 10 channel trends for 2021 heavily influenced by #COVID19. dlvr.it/Rr8HRB
January 22 2021 @ 23:12:02 UTC
Read about @calltower and @KnowBe4 in our weekly news roundup. dlvr.it/Rr81Hb
January 22 2021 @ 21:09:32 UTC
.@SectigoHQ rolls out new #partnerprogram following 2020 acquisitions. dlvr.it/Rr4Cw1
January 21 2021 @ 21:16:32 UTC
The fourth quarter of 2020 featured at least three instances of master agent M&A. @Telarus @IntelisysCorp… twitter.com/i/web/status/1…
January 21 2021 @ 15:53:32 UTC
Congrats to these new @AllianceOfCW board members! @comcastbusiness @telesystemus @GraniteChannels @Telarus dlvr.it/Rr21sC
January 21 2021 @ 10:08:02 UTC
.@KnowBe4 research shows increasing work from home-related #phishing emails. dlvr.it/Rr04X5
January 20 2021 @ 20:14:33 UTC
Join experts from @comcastbusiness as they discuss ways to ensure the efficiency and security of the decentralized,… twitter.com/i/web/status/1…
January 20 2021 @ 20:14:32 UTC
.@versanetworks announced its first formal channel program. dlvr.it/RqwTfP
January 19 2021 @ 22:22:02 UTC