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It seems as though more choices come online every day for customers looking to keep their phone systems up to date. As a trusted adviser, do you know all the nuances of on-premises versus hosted, softphones versus desk sets and more? In this Report, we’ll outline decision points for modern IP telephony systems, from security to support for mobile users, and share experts’ advice for selling IP telephony solutions.
As a contributing editor for Channel Partners, Edward Gately covers new channel programs and program changes, and tracks M&A and other IT channel trends. Prior to Informa, he spent 26 years as a newspaper journalist in Texas, Louisiana and Arizona.