ServiceTree is a professional services automation SaaS solution that enables MSPs and IT departments to deliver consistent and efficient services, allowing them to grow without limitations through knowledge and process automation, the company said.
Using patented OpenNext technology and dynamic question trees, ServiceTree says it dramatically reduces errors, eliminates security holes and brings automation to ticket allocation, remote management, reporting and billing. Nothing is missed. The payoff to SDMs and business owners is the empowerment to make meaningful decisions and scale without geographical limits or security and operational concerns. ServiceTree claims to bring order, certainty and transparency to any service-delivery business — from 20 users to 20,000.Dropsuite
Dropsuite is a global cloud-software platform enabling business organizations in more than 100 countries to easily back up, recover and protect their important company information. Its network of preferred reseller partners has a combined customer reach of millions of businesses worldwide.
Dropsuite’s products include G Suite Gmail Backup, Email Archiving, Website Backup and Cloud Backup of Office 365 — which the company claims effortlessly backs up Exchange Online, OneDrive, SharePoint and Teams. Dropsuite has partnered with some of the biggest names in the web hosting and IT service provider markets such as UOL, GoDaddy, Ingram Micro and Crazy Domains to safeguard businesses from the threat of unexpected data loss. Dropsuite was launched in 2012 and is headquartered in Singapore with a sales presence in the US, Europe, Japan, and Australia.