There’s little doubt that the cloud is a huge opportunity for partners, and Office 365 migrations are right at the top of that list.
So how do you, the partner, make a seamless transition for the customer?
This one-stop gallery offers help to make that happen.
**Source material by Kasia Lorenc**
Follow executive editor Craig Galbraith on Twitter.
If partners haven’t already started helping customers with Office 365 migrations, it’s not too late. There’s still a significant chunk of this market to grab.
The numbers above, also from the harmon.ie study, show the services partners are laying on top of Office 365 migrations; the percentage that see obstacles in the migration; and those who see vertical as a rising revenue opportunity.
Office 365 offers a ton of benefits — reliability, security, disaster recovery, productivity and scalability, to name a few.
It can reduce costs and help your customers implement industry best practices, giving them an edge on their competition.
But there’s a catch …
… You need to offer them as seamless of a transition as possible. And there are several steps to take to do that.
First is determining how much of a role you, the partner, will play. You can take a DIY approach or you can outsource the migration. If you choose to outsource, you can still make money from long-term consulting and support services.
Make sure you understand your customer’s business from top to bottom.
Knowing the types of workers they employ and the work that they do will help you determine the migration tools they need as well as the security and compliance issues they face.
The size of the business is important. You need to make sure that the host can handle it if your customer has a large amount of mailboxes and data to migrate.
And what should be a no-brainer: Be sure to schedule the migration for a weekend when fewer users need access to the system. If the business can’t afford to have email stop even temporarily, consider a third party-service to keep it up and running during the migration.
It’s important that the migration is not only seamless, but speedy to maintain business continuity.
Sometimes a WAN or a basic Internet connection are a bit slow; and they don’t necessarily give the best performance once the migration is complete.
An Ethernet Virtual Private Line from cablecos such as Time Warner Cable can deliver extra bursts of bandwidth.