New Products & Services

An up-to-date tracking of the hottest new solutions available for sale through channel partners.

 

Call Center Solutions

Witness Systems Makes an Impact Click to Enlarge Software-maker Witness Systems Inc. has introduced Impact 360, technology designed to help call centers access information such as recorded interactions faster than ever. The platform allows users to capture, analyze and act on information concerning workforce performance, customer interactions and customer service processes. Its framework relies on […]

Whats New?

SpectraLink Releases Newest Wi-Fi Phone SpectraLink Corp. released the newest in a series of wireless phones, the Link 6020, which runs on the companys Link Wireless Telephone System. The new device features a speakerphone and lithium-ion battery packs for talk times of up to eight hours. It supports the IP 53 standard for water and […]

PAETEC PINNACLE Targets Vertical Markets

PAETEC Communications Inc.s PINNACLE software helps users which include the companys target verticals of education, health care, government and finance manage large voice, data and video networks. The platform offers Web portals that users can customize to display the information they need. It performs functions such as capturing and rating all telecom costs, then approving […]

Partners to Profit from Print on Demand

WOULDNT IT BE GREAT if you could print directions, boarding passes or receipts from your cell phone? Now you can with the help of a specialized mobile printer developed by AirPrint Networks Inc. After nearly three years spent perfecting its technology, AirPrint Networks is ready to go to market with the device, which it plans […]

Mobile Payment Processing Gives New Meaning to COD

AS BUSINESSES BECOME wireless-enabled, the resulting changes to their service-delivery models are creating even more opportunities for wireless dealers beyond selling phones and connectivity. One of these changes is that the point of sale oftentimes has moved to the field. This means mobile workers must be able to accept credit and debit card payments away […]

Whats New?

Samsung BCS Adds Wi-Fi to OfficeServ Samsung Business Communication Systems (BCS) has released the latest addition to its OfficeServ suite, the IP-centric WLAN Solution for wireless convergence. The package is made up of an access point supporting IEEE 802.11a/b/g wireless technologies, Samsungs WIP-5000M Wireless IP handsets and a media gateway interface card. www.samsung.com/bcs Zultys Enhances […]

Product Showcase: Bluetooth

RAZR H3 Manufacturer: Motorola Inc., www.motorola.comDetails: The Motorola RAZR H3 headset was designed specifically to complement the Motorola RAZR V3 mobile phone (but works with a variety of Bluetooth 1.2- and 1.1-enabled mobile phones). The H3 provides an enhanced ear seal for better audio performance and comfortable wear over extended periods. For added user convenience, […]

What’s New?

GlobalTouch Telecom Rolls Out Video Over VoIP GlobalTouch Telecom Inc. announced the successful deployment of its video over VoIP application. The GlobalTouch VoIP platform supports the Leadtek Research Inc. desktop video telephone and GlobalTouchs video softphone (shown at left). The company has completed a limited field test and is planning a wider release in late […]

Product Showcase: WLAN Solutions

Aironet WLAN Family Manufacturer : Cisco Systems Inc., www.cisco.comFeatures: Cisco Aironet access points provide secure, manageable connectivity. Lightweight access points operate in conjunction with Cisco wireless LAN controllers and the Wireless Control System (WCS). Autonomous access points are manageable via CiscoWorks Wireless LAN Solution Engine or CiscoWorks WLSE Express.Availability: NowList Price: Not Disclosed RingMaster Tool […]

Whats New?

TalkSwitch Releases New Business Phone Hybrid phone maker TalkSwitch has released the TS-400, a single-line, analog telephone set for use with all TalkSwitch telephone systems. It features an adjustable backlit LCD display, dedicated headset controls and more than a dozen one-touch feature keys. Other features include hands-free paging and intercom, a 99-name and number telephone […]

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