New Products & Services

An up-to-date tracking of the hottest new solutions available for sale through channel partners.

 

Actelis Launches MEF 10 Compliant Ethernet Access Device

Actelis Networks announced the addition of a new Ethernet access device in its ML 600 line. Available in March, the new ML 640 supports MEF 10 traffic management specifications, giving this copper-based solution comparable capabilities to optical-based Ethernet gear. We really have achieved parity with the traditional metro Ethernet over fiber providers. This has all […]

AITech Upgrades Network Performance Monitoring System

AITech, a provider of wholesale and retail hosted PBX- and line-replacement solutions, announced upgrades to its hosted PBX support and monitoring system. AITechs monitoring and troubleshooting capabilities provide per-call performance measurements and rapid response troubleshooting tools. Integrated mean opinion scoring (MOS) provides simultaneous LAN and WAN visibility of jitter, latency, packet loss and other quality-affecting […]

BeQuick Accelerates Payment Collection Process with IVR Service

BeQuick Software Inc. announced it will roll out in March a new outbound interactive voice response (IVR) service enhancement to its QuikTel hosted OSS solution for CLECs. QuickTel integrates with CLEC customers contact center systems to allow them to accept real-time payments via a credit card or ACH anytime of the day over the phone. […]

Ojo Enhanced to Interoperate With Other Video Phones, PC Soft Clients

Personal video phone provider WorldGate Communications Inc. announced its Ojo video phone now can communicate with video phones using H.263 and G729 video and audio codecs and utilize the H.323 communications protocol. The added functionality allows users to make video phone calls between the Ojo and a PC with a Web cam. Ojo uses SIP […]

Martin Dawes Launches Convergent Prepaid/Postpaid Solution

Martin Dawes Systems, an independent BSS software and services provider, has launched its Convergent Prepaid/Postpaid solution (CPP). CPP converges prepaid and postpaid billing into a single CRM system, enabling operators to use one billing and CRM system for both customer groups, the company said. Operators can introduce new advanced features using the existing prepaid platform […]

Rivermine Unveils New TEM Platform

Telecom expense management platform provider Rivermine has released its Rivermine 5.0. The release debuts the Rivermine Clarity Decision Engine, which enables organizations to analyze data to make network migration and rate plan decisions as well as benchmark key performance areas, the company said. Other new features include international currency support and enhanced wireless management capabilities. […]

Ojo to Interoperate With Other Video Phones

WorldGate Communications Inc., a provider of personal video phones, said its Ojo product is capable of interoperating with various video phones and soft clients using communications protocols and video and audio codecs. The Ojo will be able to communicate with other video phones using H.263 and G729 video and audio codecs and will be able […]

Intelliverse Enhances VoIP Quality for SMBs

Intelliverse today announced improved quality and reliability for its hosted VoIP services with the implementation of a comprehensive media path optimization (MPO). MPO enables Intelliverse to release calls back to the carrier allowing the Real-Time Transport Protocol (RTP) stream to flow directly from the originating caller to the called party without being pinned up through […]

Fonality Releases New Version of Call Center Platform

Fonality has released version 3.5 of its PBXtra Call Center, which is designed for SMBs that support employees working on site or from a remote location. Designed for companies with two to 200 workers, PBXtra Call Center includes branch office agent sharing, recording, barging, monitoring, text whisper/coach, Web and phone agent login, real-time and historical […]

Avaya Adds Features to UC Platform

Avaya Inc. has added several features to its unified communications platform so Microsoft Office users can more easily communicate and collaborate from their mobile devices or desktop computers. Now, users can click-to-call from inside Office Communicator, as well as applications with smart tags, such as Office Outlook and Sharepoint. This means workers can view the […]

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