New Products & Services

An up-to-date tracking of the hottest new solutions available for sale through channel partners.

 

TalkSwitch Releases 240vs

TalkSwitch has released its 240vs phone system, which it said is designed for the smallest of businesses. The 240vs has capacity for two central office lines and four local extensions. Businesses get a hybrid system that gives them the ability to configure local extensions as either analog or IP, TalkSwitch said. The product can be […]

ShoreTel Adds New Applications

ShoreTel Inc. has added two applications NetSuite Integration Application and Cost Recovery Integration. NetSuite Integration automatically links incoming calls to existing customer records and sends new customers to a new record creation screen. Users can attach call notes to customer records, which are accessible from anywhere at anytime by others in the business. The Cost […]

XO Teams with Jamcracker to Deliver On-Demand Software

XO Communications announced Wednesday a strategic partnership with Jamcracker to deliver on-demand collaboration, mobility and security software applications for small and medium-sized businesses. Services will be available commercially in third quarter. The agreement creates a nationwide delivery platform for Jamcrackers affiliated software partners and it offers XO and its indirect sales partners an opportunity to […]

3CX Launches IP PBX for Windows

3CX recently released its commercial edition of 3CX Phone System, a new Windows-based IP PBX that completely replaces a proprietary PABX. Based on the open SIP standard, it interoperates with a wide range of softphones and hardware phones. Since it supports SIP, it is possible to interface with all SIP-based providers and gateways and connect […]

Samsung BCS Debuts OfficeServ 7100 for Small Businesses

Samsung Business Communication Systems (BCS) has joined the growing list of vendors that are targeting small businesses with multipurpose platforms. The manufacturer announced the addition of the OfficeServ 7100 to complete the OfficeServ 7000 series of convergence solutions introduced in fall 2005. Available in early summer for sale through the companys dealer channel, the OfficeServ […]

Interactive Intelligence Intros SaaS for Call Centers, Enterprises

Intelligence Inc. has released its software as a service (SaaS) for contact centers and enterprises. The products are sold through the companys channel of more than 250 VARs. The contact center version includes applications such as IVR, ACD, outbound and predictive dialing, quality monitoring and multimedia recording, disaster recovery and workforce management. The SaaS for […]

Covad Launches Bonded T1 Service

Covad Communications Group Inc. has launched its Bonded T1 service, which combines two 1.5mbps T1 lines to give businesses data speeds of 3mbps. The service is available nationwide throughout the same footprint as the companys standard T1 service. It is sold through the companys channel partners as well as directly. With Bonded T1, Covad customers […]

Cisco Targets Small Businesses

Peter Rando, manager of product marketing, demos the UC500 at the Cisco Partner Summit Technology and Solutions Forum. The UC500 is the box on the bottom. It is topped by the CE520, the WAN controller and the IPcelerate IPsmartSuite module. In an effort to increase its market share among SMBs, Cisco Systems Inc. announced the […]

WHAT’S NEW

  Iomega Announces Managed Security Services for Telephony Service Providers, Agents Iomega Corp. introduced its OfficeScreen managed security services for small and medium businesses to service providers, resellers, agents and brokers. OfficeScreen provides SMBs a secure, reliable outsourced network security and VPN service that does not require upfront hardware expenses, dedicated IT resources or large […]

SHOW-OFFS

Sipera Adds Features to IPCS 520 Sipera Systems Inc., a security provider for VoIP, mobile and multimedia communications, has unveiled new features for its IPCS 520, including a security policy framework, intrusion detection and prevention, and troubleshooting features. The Sipera IPCS 520 allows secure integration of dual-mode phones with the corporate IP PBX. The company […]

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