New Products & Services

An up-to-date tracking of the hottest new solutions available for sale through channel partners.

 

What’s New?

  Accessone Deploys Web-Based Instant Quoting Platform Access One Inc. has deployed Access Manage Price (AMP), a custom version of the MasterStream-RX Web-based instant quoting and management platform from Salestream Software. AMP offers instant quoting, custom proposals and a sales management tool for the companys direct sales and agent channels. Later this fall, AccessOne will […]

Wireless Wonders

Boxwave Introduces Apple iPhone A ccessories BoxWave Corp. has announced the availability of its Apple iPhone accessories, ranging from leather cases to charging solutions. The iPhone Designio Leather Case and Leather Sleeve are slim and soft leather storage options that are custom-fitted for a customers Apple iPhone. These cases are available in six colors: jet […]

First Contact

Solutions for the contact center beat out hot technologies such as mobility, unified messaging and multimedia collaboration as vendors’ top new applications in 2006, according to analyst firm TelecomTactics. Vendors have addressed a number of contact center functions with an eye toward achieving first-contact resolution. Handling customer requests completely during the initial contact is every […]

PAETEC Offers Data Backup, Dedicated Server and Web Hosting Platforms

PAETEC Holding Corp. has announced the availability of its data backup and recovery, dedicated server and Web hosting platforms. The PAETEC data backup and recovery product provides businesses with a secure, automated off-site server backup, which copies data to two data centers over a customers Internet connection. Recovering data can be made from the Web-based […]

Vertical Introduces Wave IP 2500

Vertical Communications Inc. has introduced its Wave IP 2500 Business Communications System, which is an IP-based platform that includes communications applications in its base configuration. Applications included as a part of the base Wave system include the ViewPoint desktop call management tool, unified communications, presence management, visual voice mail and call recording. Wave IP 2500 […]

ABP Technology Offers Skip2PBX

ABP Technology said it will offer Skip2PBX, software developed by Italys PC Service designed for connecting office PBX systems with Skype, through its channel partners. Dallas-based ABP focuses primarily on VoIP, secure remote management and IT communications monitoring. ABP sells and distributes VoIP and other IP products throughout North and South America and intends to […]

Avaya Unveils New Quick Edition Release

Avaya Inc. has unveiled the 3.1 release of Quick Edition, with additional software that delivers a range of new features and two new hardware components. New features, which can be uploaded to existing Quick Edition systems, include presence and status monitoring, one-touch alternate auto-attendant greetings, call detail recording, and programmable soft keys. The new hardware […]

Glitches Don’t Slow iPhone Much

To hear some tell it, the history of man goes something like this: There was fire. Then the wheel. Then metal tools, democracy and penicillin. And now, the next great evolution: the iPhone. iCrazy or iTrue? Well, it finally came and went, the magic moment when Apple stores and AT&T retailers opened their doors Friday […]

Serverless System

Avaya Inc. has an interesting take on the small business phone system with its Quick Edition. Introduced in March 2006, Quick Edition does not have a server; all the intelligence is in the phones. Eric Robichaud, senior product manager for Avaya Quick Edition, says although Quick Edition doesn’t have an appliance, it is plug-and-play. Once […]

Appia Announces Disaster Recovery Service for SMBs

Appia Communications, a provider of managed IT and telecom services, has announced a disaster recovery service designed specifically for SMBs. The service combines Appia’s managed voice services with its data storage and network monitoring solutions to ensure business continuity during a crisis or emergency. Appias service offers a customized plan that outlines what will be […]

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