Cloud

 

GLOBALINX Becomes VoIP Network Owner

IP Centrex and hosted PBX service provider GLOBALINX (Booth 615), a wholly owned subsidiary of 5Linx Enterprises Inc., a Channel Partners Conference & Expo sponsor, will switch to its own network to offer its VoIP users a robust, scalable platform for both residential and commercial needs. The company, which had been a reseller, says moving […]

Amtel Adds Mobile Usage Policy

Amtel Inc. (Booth 419) has added a Mobile Usage Policy Module to its TIMS telecom expense management platform, which is sold to enterprises by agents and VARs. TIMS previously included a Mobile Procurement Policy Module, which matched user profiles to mobile devices and plan bundles. Version 4.0 adds the ability to set and monitor usage […]

TeleBright Adds More Partners

TeleBright Corp. (Booth 519) continues to add new partners to its roster, including consultancy Association Resource Group (ARG). TeleBright said such deals are putting its ManageRight platform in front of more end users. ManageRight monitors and analyzes companies wireline and wireless spend. For example, the program alerts administrators when a user is about to go […]

Software as a Service: Hot or Hype?

Software as a service (SaaS) is the latest buzz, but can agents be successful adding these hosted applications to their portfolios? SaaS refers to applications delivered over the Internet via a standard Web interface. SaaS providers offer their applications on a pay-as-you-go basis, often with per-month, per-user pricing. SaaS has strong growth potential, with 5.1 […]

FreedomVoice Offers Hosted PBX

FreedomVOICE Systems (Booth 500-504) announced the launch of its hosted PBX service, FreedomIQ, with the company providing all technical support and maintenance for the onpremises switching alternative. The company claims its research shows the commission opportunity of 20 percent is double that of other providers. By signing up like-minded installers, a master agent can see […]

AccessLine Taps Quintum Gateways

Hosted VoIP provider AccessLine Communications Corp. (Booth 600-602) announced it has selected Quintum Technologies Tenor gateways to be placed on its customers premises when delivering digital access services, such as T1s and PRIs. The company sells its services through agents. AccessLine will deploy the Tenor DX product to provide one to four T1 interfaces to […]

Higher Calling

The beauty of hosted call center technology is deceptively simple: In a world with a high commoditization of network services, the hosted contact center lets agents and VArs move up the value chain, reduce attrition and become resources that customers ask to address real business needs. For businesses, it provides an opportunity to leverage the […]

IBM Acquires WebDialogs

IBM said Wednesday it has acquired privately held Web conferencing company WebDialogs Inc. for an undisclosed amount. Billerica, Mass.-based WebDialogs has more than 500,000 users and offers online meeting and collaboration services that combine Web and audio conferencing. IBM said with the acquisition of WebDialogs it is adding a software-as-a-service delivery model to Lotus Sametime […]

RCN to Use deltathree VoIP Platform

RCN Corp. will use deltathrees consumer VoIP platform to help it expand its service area, the companies said Thursday. RCN will offer a VoIP phone service implemented via deltathree’s platform to supplement its current switched-based domestic and international phone services. deltathree’s hosted consumer VoIP solution will provide RCN with platform components such as Web development, […]

Intelliverse: Job Cuts Part of Sales Reorg, Agent Program Intact

Intelliverse confirmed today it cut one-fourth of its 20-person sales team. The company said its vice president of channel sales and four other staff members were let go as part of a reorganization of the sales department, but the reductions including the entire three-person agent sales team do not mean the company is shutting down its […]

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