IVR Maker Voxeo Buys Micromethod

IVR developer Voxeo Corp. said Tuesday it has purchased Micromethod Technologies, which makes SIP-based collaboration software. Voxeo is expanding into Asia Pacific and said the deal bolsters its strategy in that region. Micromethod is headquartered in Beijing and San Jose, Calif. The acquisition’s terms weren’t disclosed; both companies were privately held. Voxeo partners with companies […]

FreedomVOICE Enhances Hosted PBX Service

FreedomVOICE Systems (Booth 1026), a sponsor of the Fall 2008 Channel Partners Conference & Expo, has added Call Review, a new tool for implementing employee training and ensuring quality control, to its VoIP Hosted PBX service, FreedomIQ. The company will be providing demos of the service at its booth. Call Review was designed to make […]

SaaS Help Channel Partners Build ARPU, Customer Loyalty

Software as a Service is gaining ground, creating new opportunities for the channel. According to research firm In-Stat, over the next 12 months the percentage of U.S. companies implementing SaaS-based business management applications will approach the percentage of firms deploying traditional licenses for those applications. “There is a lot of excitement surrounding SaaS and on-demand […]

Polycom Certifies FreedomVOICE as Reseller

Hosted VoIP provider FreedomVOICE said today it’s now a certified Polycom reseller. The designation means partners and end users get full support – for Polycom’s hardware and software – from FreedomVOICE, rather than a third party. FreedomVOICE sells the SoundPoint line of Polycom phones, as well as the SoundStation IP 4000 conference phone. Related Articles […]

SimpleSignal Releases Hosted UC Solution

SimpleSignal has released a new hosted service that lets mobile workers listen to e-mail and manage Microsoft Outlook calendars with voice commands from any phone, including mobile devices. The hosted UC solution, SimplyMobile, combines feature-rich hosted PBX with hosted Microsoft Exchange 2007, delivering a voice-enabled messaging solution for SMBs. SimpleSignal teamed with Chinook Hosting Corp. […]

USA.NET Adds iPhone 2.0 SDK to Unified Mobility Platform

Perimeter eSecurity subsidiary USA.NET announced its Unified Mobility Platform (UMP) now includes the latest iPhone 2.0 SDK to deliver secure, device-agnostic mobility services to enterprises on demand. Enterprise employees can select the device of their choice to be integrated with their Hosted Microsoft Exchange application. USA.NET’s UMP eliminates the need to understand intricacies of different […]

Rivermine Upgrades TEM Platform, Debuts Managed Services Packages

Rivermine announced Rivermine 6.0, the next version of its wireline and wireless device expense management software platform, which automates procurement and order management, invoice processing and auditing, inventory management, dispute management and reporting/analytics. Rivermine 6.0 offers rapid deployment capabilities, TEM Atlas graphical network mapping tool, global support and a new Web user interface that can be […]

Protus Acquires GOT Corp.

SaaS provider Protus announced the acquisition of GOT Corp., the provider of Campaigner and Campaigner Pro. Terms of the acquisition were not disclosed. GOT is an e-mail marketing services firm whose Campaigner and Campaigner Pro SaaS products are used by thousands of SMB and enterprise organizations, including Nokia, PriceWaterhouseCoopers, Nielsen Media Research and AT&T. The subscription-based […]

Protus Offers Virtual PBX Phone Service

Protus, provider of MyFax, has announced the introduction of its new virtual PBX phone service, my1voice. This SaaS solution, designed for home and small offices, works with existing phones to provide auto-attendant and voice mail services that provide a professional face to callers while allowing employees to stay in touch with the office via phone, […]

ASC Tailors Call Recording, Quality Monitoring for Genesys

ASC has introduced a call recording product, MARATHON EVOLUTION 8.0, and a quality monitoring product, INSPIRATIONpro 8.0, specifically tailored for Genesys environments. ASC said the systems integrate seamlessly with the Genesys T-Server, are compatible with major PBX vendors, provide free seating for agents and may be used for either selective or bulk call recording. Call […]

The ID is: 77213