Cloud

 

The Problem With VoIP

Service providers continue to roll out offers for VoIP targeted to SMBs, hosted and otherwise. And many an analyst prediction has VoIP adoption by SMBs going into hockey stick mode in a couple of years. But the industry is not seeing the expected adoption. Given the hype surrounding VoIP for SMBs, its a bit like […]

Corraling Complementary TEM Solutions

The telecom expense management (TEM) arena has seen a lot of wagon-hitching in the past year or so. As the popularity of such services grows, customers are lining up at the chuck wagon and they want a full meal, not just a taste. With this in mind, TEM suppliers are partnering with each other to […]

Roundtable: Selling IP PBX

“Whos banking commissions checks today? Microcorp agents selling SmoothStone. Some Intelliverse agents. Affiliate marketers for 8×8, Vonage, Lingo. Salespeople for M5, PBX-Change, and a few others.” Peter Radizeski, RAD-INFO Inc. president, on the PHONE+ Peer-to-Peer blog, Dec. 7, 2007 “Well start selling and listening to the hype when our agents can deposit it in their […]

Packet Island Unveils PacketPro

Packet Island Inc. has unveiled its latest SaaS-based product, PacketPro. which has the ability to provide managed service providers and IT outsourcing companies remote visibility to troubleshoot problems in their customers’ networks. PacketPro is a remote VoIP lifecycle management and packet sniffing solution. Packet Island’s hosted service enables this micro-appliance to be used as a […]

Broadvox Achieves SIP Trunking Interop With Grandstream, Epygi

VoIP provider Broadvox has announced SIP trunking interoperability with two IP PBX manufacturers, Grandstream Networks and Epygi Technologies Ltd. That gives Broadvox VARs more options for providing Broadvox Go! SIP trunking to SMBs and enterprises along with the IP PBX, for an end-to-end solution. The Epygi feature-rich hybrid IP PBX systems and gateways provide customers […]

EMC Unveils SaaS Strategy

EMC Corp. on Tuesday unveiled its software-as-a-service (SaaS) strategy and the release of MozyEnterprise for online backup of desktops, laptops and remote Windows servers. The company also announced several new reseller agreements and said it is expanding its relationship with Verizon Business to offer this new set of SaaS capabilities. MozyEnterprise automates secure online backup […]

Perimeter eSecurity Acquires SECCAS

Perimeter eSecurity said Tuesday that it has acquired Secure Electronic Communication Compliance Archival System (SECCAS), an outsourced provider of e-messaging compliance to public and financial services companies. This acquisition complements Perimeter eSecuritys offering of more than 50 on-demand security services. Terms of the deal were not disclosed SECCAS is highly regarded with banks, broker dealers, […]

Getting SaaS-y

From CRM to e-mail, SMBs need the same kinds of software the big guys do only they may not have the time, money or human resources to implement a premises-based solution. The answer to this dilemma, for them and their channel partner consultants, is a simple one: software as a service. The SaaS model lets […]

Becoming an Enabler

More and more agents are becoming enablers. No, not the kind Dr. Phil would be interested in yelling at. Rather, they are enabling customers to buy, use and upgrade the telephony services they are hocking by offering them the option to lease the equipment needed to make that purchase. Many customers do not have the […]

ATC, 19Marketplace Partner for SaaS Offering

19Marketplace and master agent Advanced Technology Consulting (ATC) today announced a distribution partnership for Workplace2go, 19Marketplace’s on-demand software services. Workplace2go enables ATC to bundle traditional telephony services with monthly subscriptions to name-brand business applications that can be accessed from any Internet-connected computer. Workplace2go offers well-known productivity, security and collaboration software programs from Microsoft, McAfee, WebEx […]

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