Moving Communications Into the Cloud

This enterprise networking architecture, built around new cloud services, implies changes for VARs and integrators. For all but the largest corporate sites, there will be less emphasis on routers, firewalls and other on-premises equipment, but a much stronger requirement for integration of the various elements of a solution.

Case Study: my1voice Helps Proper Placement Go Virtual

Two of the biggest challenges any new company faces are finding the right talent and controlling overhead. No one doubts that it’s important to get the right people with the right skill sets and mindset if the company is to succeed and grow. At the same time, keeping expenses as low as possible without sacrificing […]

Speakeasy Free Phone Promo Targets Fence Sitters

In an effort to eliminate one of the last barriers to hosted IP telephony adoption, Speakeasy announced Tuesday a promotion to offer free IP phones to business customers of its Hosted Voice service. Effective April 1, Speakeasy is including free the Polycom SoundPoint IP 321 VoIP-enabled phones ($139 MSRP) with its unlimited or global Hosted […]

OpSource SLA Ensures Dependability in the Cloud

Taking a cue from legacy network providers, cloud infrastructure provider OpSource has launched an uptime guarantee to help reduce customer fears of reliability when working in the cloud. The OpSource Cloud SLA offers users 100 percent network uptime, 100 percent server uptime, less than 1-millisecond latency between devices, and 30-minute support response time for emergency […]

MMI Expands Contract Management in the Cloud with CSR Module

Contract management process optimization vendor Managed Maintenance Inc. has expanded its portfolio of offerings for service providers and channel partners with the addition of a customer service request module for its cloud-based ONEview contract management Web portal. The CSR module enables users to keep track of their customers’ requests, from initiation to completion, by recording […]

Speakeasy Debuts Quote Tool

Speakeasy, a broadband and VoIP service provider serving small businesses, recently rolled out its Speakeasy Quote Tool to its direct and indirect sales channels. The tool, which is based on the MasterStream platform from MasterStream Software, initially launched Feb. 10, and is currently in the process of rolling out to new areas and with increased […]

Open-Xchange, 4PSA Team on Open-Source UC

Open-source e-mail and collaboration software vendor Open-Xchange has done a little collaborating itself to offer an enhanced unified communications product set that includes telephone and fax integrated with e-mail, contacts, calendar and task information. Open-Xchange has partnered with 4PSA, a provider of UC, VoIP delivery solutions and business and operations automation, to offer Open-Xchange 4PSA […]

McAfee Launches Security Assurance for the Cloud

Security provider McAfee launched a new program for SaaS providers looking to enhance the security of data floating around the cloud. The McAfee Cloud Secure program, which features certification and remediation as its two main components, is designed to quell the fear end users have about inadequate security in cloud environments, according to the company. […]

Blue Coat Takes WAN Optimization Virtual

Extending the trend of virtualization beyond its current boundaries, Blue Coat Systems has announced its ProxySG line of virtual appliances, a software-only version of its WAN optimization offering that runs on top of industry-standard servers running VMware vSphere. ProxySG is designed to optimize the delivery of advanced business applications and streamline the consolidation of branch […]

AT&T To Roll Out Smartphone-Type Apps for Messaging Phones

AT&T Inc. says its fastest-growing wireless device category these days is quick-messaging devices, not smartphones. And it’s adding more advanced, cloud-based features to the midrange suite, blurring the lines between handset types. AT&T defines the QMD category for the industry as a portfolio of wireless handsets that have a messaging-friendly full QWERTY keyboard and other […]

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