Cloud

 

Protus Acquires GOT Corp.

SaaS provider Protus announced the acquisition of GOT Corp., the provider of Campaigner and Campaigner Pro. Terms of the acquisition were not disclosed. GOT is an e-mail marketing services firm whose Campaigner and Campaigner Pro SaaS products are used by thousands of SMB and enterprise organizations, including Nokia, PriceWaterhouseCoopers, Nielsen Media Research and AT&T. The subscription-based […]

Protus Offers Virtual PBX Phone Service

Protus, provider of MyFax, has announced the introduction of its new virtual PBX phone service, my1voice. This SaaS solution, designed for home and small offices, works with existing phones to provide auto-attendant and voice mail services that provide a professional face to callers while allowing employees to stay in touch with the office via phone, […]

ASC Tailors Call Recording, Quality Monitoring for Genesys

ASC has introduced a call recording product, MARATHON EVOLUTION 8.0, and a quality monitoring product, INSPIRATIONpro 8.0, specifically tailored for Genesys environments. ASC said the systems integrate seamlessly with the Genesys T-Server, are compatible with major PBX vendors, provide free seating for agents and may be used for either selective or bulk call recording. Call […]

CTI Group Launches Pay-Per-Use VoIP Call Recording

CTI Group has debuted a pay-per-use call recording service. This new model offers the traditional VoIP call recording product, SmartRecord IP, as Software as a Service (SaaS). CTI Group said the pay-per-use model is designed to assist both enterprise and service provider customers in acclimating to call recording without the burden of a high initial […]

Perimeter eSecurity Launches Remote Backup and Recovery Service

Perimeter eSecurity is providing a new Remote Backup and Recovery (RBR) product, an on-demand storage engine to securely back up and recover business data. RBR is a fully digital service that allows organizations to maintain a regular backup schedule. Agents now can offer this automated SaaS platform, assuring customers their data will always be available, stored […]

Whalebacks Managed VoIP Hits Southern Florida

Whaleback Systems has broadened its CrystalBlue Managed VoIP service coverage in Southern Florida through a partnership with A2000 Network Solutions Inc. A2000 Network Solutions serves SMBs in Miami and Palm Beach. Richard Hillman, the company’s president, said CrystalBlue will help customers reduce telephony costs because they won’t have to invest in capex. CrystalBlue VoIP features unlimited […]

Conferencing: Commodity or Fat Minute?

The old adage, “It works if you work it,” certainly applies to selling conferencing services. One conferencing sale here and there isn’t going to make an agent a fortune – but the profits from multiple sales and add-ons can add up quickly. Conferencing itself – along with agents selling it – has had a firm […]

YouSAAS to use Ensim for Microsoft HMC Support

YouSAAS has selected Ensim Corp.’s Unify for support of Microsoft Hosted Messaging and Collaboration (HMC), allowing the company and its ISVs and resellers to integrate any application with the platform and deliver it as a service. Ensim Unify gives service providers and third-party ISVs the ability to plug in application managers and control the provisioning […]

Hosted VoIP: Hope or Hype?

Once the great hope for re-energizing telecom sales, hosted VoIP has not lived up to adoption expectations thanks in no small part to immature technology, poor service delivery, techno-centric sales approaches and end-user misconceptions. The flagging uptake also might have something to do with a channel that’s been unmotivated to push the service because of […]

Channel Partners: Revitalize Portfolio With SaaS

As channel partners analyze the ebb and flow of their various revenue streams, they might discover that adding something new to their portfolios could provoke a flood of new business. A hot opportunity for selling more services into ones existing base is software as a service, to be discussed in one of this mornings concurrent […]

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