Cloud

The latest in cloud computing news, including new products and services, as well as the impact cloud is having on the channel.

 

SimpleSignal Offers Agent Incentive Program

VoIP provider SimpleSignal Inc. has launched a new incentive program worth $4,000 for new dealers who sign up before March 30. The offer consists of four free Polycom HD IP650 phones and free SimpleSignal Hosted VoIP service for one year, SimpleSignal said. New dealers must complete the SimpleSignal training and certification program, Polycom certification and […]

SMBs Make for Ideal VoIP Market Opportunities

The SMB market could be the market to be in for VoIP going forward. According to Henry Kaestner, CEO at Bandwidth.com and moderator of VoIP Systems for SMBs: Challenges & Opportunities, a COMPTEL PLUS session today, This is probably the best market for VoIP. People should have been interested in this market four or five […]

7 Strategies for 3 Goals in 2007

What were your New Years resolutions? Hopefully, they included three important goals for the coming year: Embrace the new field of content and enhanced applications, ramp up marketing efforts, and find a better way to beat the ILECs at their own game. Todays 7 in 07 track at COMPTEL PLUS will tackle each of these […]

AITech Upgrades Network Performance Monitoring System

AITech, a provider of wholesale and retail hosted PBX- and line-replacement solutions, announced upgrades to its hosted PBX support and monitoring system. AITechs monitoring and troubleshooting capabilities provide per-call performance measurements and rapid response troubleshooting tools. Integrated mean opinion scoring (MOS) provides simultaneous LAN and WAN visibility of jitter, latency, packet loss and other quality-affecting […]

Rivermine Unveils New TEM Platform

Telecom expense management platform provider Rivermine has released its Rivermine 5.0. The release debuts the Rivermine Clarity Decision Engine, which enables organizations to analyze data to make network migration and rate plan decisions as well as benchmark key performance areas, the company said. Other new features include international currency support and enhanced wireless management capabilities. […]

Intelliverse Enhances VoIP Quality for SMBs

Intelliverse today announced improved quality and reliability for its hosted VoIP services with the implementation of a comprehensive media path optimization (MPO). MPO enables Intelliverse to release calls back to the carrier allowing the Real-Time Transport Protocol (RTP) stream to flow directly from the originating caller to the called party without being pinned up through […]

Interactive, Straitshot Pair for Managed SIP Platform

Interactive Intelligence Inc. and Straitshot Communications have teamed to provide a combined business communications software and managed SIP network services platform. The platform uses Straitshots private SIP network to run standards-based contact center automation and enterprise IP telephony software applications from Interactive Intelligence. The product is available throughout the United States via select members of […]

Fonality Releases New Version of Call Center Platform

Fonality has released version 3.5 of its PBXtra Call Center, which is designed for SMBs that support employees working on site or from a remote location. Designed for companies with two to 200 workers, PBXtra Call Center includes branch office agent sharing, recording, barging, monitoring, text whisper/coach, Web and phone agent login, real-time and historical […]

Survey: Businesses Use Managed IT for Security, Storage, Disaster Recovery

Buyers of managed IT services will focus on security, storage and disaster recovery services in 2007, according to research commissioned by the Computing Technology Industry Association (CompTIA). One-third of the 322 organizations participating in the Harris Interactive Inc. survey all current users of managed services said they plan to invest or upgrade their spending in managed […]

Protocall to Provide VoIP for Keller Williams Realty

Protocall Communications, a Las Vegas-based hosted IP communications reseller, will provide VoIP for Keller Williams Realty Inc. Protocall will provide IP communications platforms for more than 600 offices and 72,500 real estate associates. Among the platforms expected to be deployed is CommPartners Connect for Linksys, which enables the delivery of data, voice and video applications […]

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