Cloud

The latest in cloud computing news, including new products and services, as well as the impact cloud is having on the channel.

 

Seeking Fulfillment

Think master agent and you probably envision a sales organization, rife with opportunity for commissions, and heady with promotions and golf prizes. But what lies at the heart of the master agent business is decidedly less glamorous: provisioning. Unfortunately, this most fundamental of operations is not without its challenges, and those challenges are growing with […]

Intelisys Launches Audex

Intelisys Communications Inc. (Booth 214) announced the introduction of Audex, a new version of its telecom asset management solution. Audex’s software-as-a-service (SaaS) solution provides telecom agents a differentiator, increased customer retention, improved customer service capabilities and an additional revenue stream, said Intelisys. Its customer-facing design includes a new events ticketing system, a new customer-branding feature […]

DCA Taps New VP

Outsourced back-office systems provider DCA Services Inc., a Channel Partners Conference & Expo sponsor, has appointed Jeff Swenson as vice president of carrier services. Swenson is responsible for the development and sales of carrier services, according to the company, focusing on strategic revenue continuity and risk management initiatives for wholesale carriers. Swenson brings to DCA […]

MySaaS Online Launches

19Marketplace, a division of Communications Product Development Inc. (Booth 608-610) and a wholesaler of on-demand services, has unveiled its new on-demand services brand, MySaaS Online. CPDI is a Channel Partners Conference & Expo sponsor. In partnership with Jamcracker, this new service enables telecom agents to sell ondemand business productivity applications. MySaaS Onlines suite of applications […]

GLOBALINX Becomes VoIP Network Owner

IP Centrex and hosted PBX service provider GLOBALINX (Booth 615), a wholly owned subsidiary of 5Linx Enterprises Inc., a Channel Partners Conference & Expo sponsor, will switch to its own network to offer its VoIP users a robust, scalable platform for both residential and commercial needs. The company, which had been a reseller, says moving […]

Amtel Adds Mobile Usage Policy

Amtel Inc. (Booth 419) has added a Mobile Usage Policy Module to its TIMS telecom expense management platform, which is sold to enterprises by agents and VARs. TIMS previously included a Mobile Procurement Policy Module, which matched user profiles to mobile devices and plan bundles. Version 4.0 adds the ability to set and monitor usage […]

TeleBright Adds More Partners

TeleBright Corp. (Booth 519) continues to add new partners to its roster, including consultancy Association Resource Group (ARG). TeleBright said such deals are putting its ManageRight platform in front of more end users. ManageRight monitors and analyzes companies wireline and wireless spend. For example, the program alerts administrators when a user is about to go […]

Software as a Service: Hot or Hype?

Software as a service (SaaS) is the latest buzz, but can agents be successful adding these hosted applications to their portfolios? SaaS refers to applications delivered over the Internet via a standard Web interface. SaaS providers offer their applications on a pay-as-you-go basis, often with per-month, per-user pricing. SaaS has strong growth potential, with 5.1 […]

FreedomVoice Offers Hosted PBX

FreedomVOICE Systems (Booth 500-504) announced the launch of its hosted PBX service, FreedomIQ, with the company providing all technical support and maintenance for the onpremises switching alternative. The company claims its research shows the commission opportunity of 20 percent is double that of other providers. By signing up like-minded installers, a master agent can see […]

AccessLine Taps Quintum Gateways

Hosted VoIP provider AccessLine Communications Corp. (Booth 600-602) announced it has selected Quintum Technologies Tenor gateways to be placed on its customers premises when delivering digital access services, such as T1s and PRIs. The company sells its services through agents. AccessLine will deploy the Tenor DX product to provide one to four T1 interfaces to […]

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