Ifbyphone Secures $4.6 Million

Hosted IP telephony provider Ifbyphone said Tuesday it has secured $4.6 million in a second round of institutional funding from five venture capital firms. “We view this new round of funding as a strong endorsement of our growth and expansion strategy,” said Ifbyphone founder and CEO Irv Shapiro. “It positions us extremely well to continue […]

VARs Should Know All VoIP Options

IP-based phone systems are the wave of the future. But how far communications VARs will be able to ride that wave depends on the decisions they make today about their VoIP solution offerings. To maximize earnings, experts say, VARs should offer both premise-based and hosted VoIP and know each solution in depth so they can […]

NEC, Tellme Debut Joint On-Demand Voice Services

NEC Unified Solutions Inc. and Tellme, a Microsoft subsidiary, announced an agreement to offer on-demand, customizable enterprise-class voice services. Through the agreement, NEC will offer voice application services running on the Tellme platform. “As mission-critical as they are, customer contact centers pose an expensive and complex challenge for large enterprises,” said Bob Crissman, general manager […]

Symantec Serves Up SaaS to Partners

Symantec Corp. (SYMC) has announced a multilevel partner program to push its SaaS offerings. The program is available to partners in North America and is expected to be rolled out internationally as the Symantec Protection Network expands into new geographical regions. Symantec’s channel operations were in the news recently when the company’s vice president of global […]

UCN Changes Name to inContact

UCN Inc. (UCNN), a provider of on-demand contact center software for intelligent contact routing and agent improvement, has received shareholder approval to change the company name from UCN Inc. to inContact Inc. This change will go into effect Jan. 1. The decision was announced yesterday at the annual inContact customer user conference (ICUC) in Park City, […]

TAG Members to Sell FreedomIQ Hosted IP PBX

FreedomVOICE Systems has formed a strategic partnership with Technology Assurance Group (TAG), a consortia of interconnects in the United States and Canada, for TAG members to sell the FreedomIQ Hosted VoIP PBX. FreedomIQ offers an alternative to premises-based systems for small and medium-sized businesses, particularly those that have little or no financing available for capital […] Launches Free Hosted IP PBX has announced the release of Phonebooth, a hosted IP PBX, which is supposed to free small businesses from the capital investment and maintenance headaches of traditional IP PBXs. Phonebooth’s owner economics match open source PBXs, but with the convenience, disaster-recovery benefits and peace of mind, said the company. “Phonebooth represents a natural step forward […]

Tech Data, USA.NET Announce Partnership

Tech Data Corp. today announced a distribution agreement with USA.NET, a provider of business e-mail hosting. Tech Data customers now have access to a suite of hosted SaaS services that includes Microsoft Exchange 2007, Microsoft SharePoint 3.0, integrated support for BlackBerry and other mobile devices, and e-mail archiving and security. USA.NET services can all be […]

Junction Networks Certifies Aastra Phones for Hosted PBX

Junction Networks announced that Aastra’s SIP-based IP phones are compatible with its OnSIP Hosted PBX service. Junction Networks tested the Aastra 53i, 57i and the 57iCT model business phones for interoperability with OnSIP features and applications; including call waiting, call forwarding, auto attendant, caller ID, voice mail, do-not-disturb settings, and more. The 53i features a […]

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