Cloud

The latest in cloud computing news, including new products and services, as well as the impact cloud is having on the channel.

 

Modern Telegraph, InterCall Partner

Network aggregator Modern Telegraph announced it has signed an agreement with conferencing provider InterCall to build and deploy a customizable online conferencing platform. The agreement dictates that Modern Telegraph will sell only InterCall conferencing services. Planned portal options include an individualized pricing engine where customers can define their price requirements. Additional functionality will include foreign […]

Linksys Restructures Partner Program, Adds Hosted Providers

Linksys plans to roll out a restructured Linksys Partner Connection (LPC) program in August, the Cisco Systems Inc. division said Wednesday. The equipment maker said it wants to become more efficient for its channel partners selling the Business Series and Linksys One products to SMBs. Linksys also said it will align partner programs and other […]

Vercuity, Quickcomm Partner

In a move that could herald a change in the TEM space, Vercuity Solutions and Quickcomm Software have partnered to help Global 2000 companies combine and manage their telecom services. Financial terms of the deal were not disclosed. The transaction is not a merger Vercuity will use Quickcomms software to integrate users wireless, wireline, domestic […]

Jamcracker Network to Offer Smart Online Platform

Smart Online Inc.s OneBizSM platform of private-label small business applications will be available for resale through the Jamcracker Services Delivery Network (JSDN) beginning in the third quarter, the companies said. JSDN allows service providers, resellers and vendors to deliver on-demand services to businesses and consumers. Jamcracker will offer SOneBizSM through its global services-delivery network to […]

For the Record

ARCHER DANIELS MIDLAND (ADM), the 105-year-old supermarket to the world, needed a change. For years, its Minneapolis contact center recorded all calls on tape. The multibillion-dollar company fields global inquiries and is required to document them. ADM buys crops soybean, corn, wheat and cocoa from farmers worldwide. It then turns those yields into ingredients, including […]

Product Showcase: IP Call Recording

TC&C, LiteScape Combine Capabilities VoIP software developer TC&C U.S.A. Inc. has incorporated its IP audio and video recording product into LiteScape Technologies Inc.s unified communications applications. LiteScape says its channel partners are rolling out the companys applications in places beyond contact centers, such as in the financial and professional services industries, as RSS feeds for […]

Criminal Minds

TRADITIONALLY, SUBSCRIBER FRAUD has been defined as the problem of subscribers signing up for service they have no intention of paying for. But this seemingly simple (and credit-shattering) practice has ballooned into a delicate cat-and-mouse game of identity theft, illegal businesses, tax evasion and even money laundering. Fortunately, providers do have ways to prevent, detect […]

XO Teams with Jamcracker to Deliver On-Demand Software

XO Communications announced Wednesday a strategic partnership with Jamcracker to deliver on-demand collaboration, mobility and security software applications for small and medium-sized businesses. Services will be available commercially in third quarter. The agreement creates a nationwide delivery platform for Jamcrackers affiliated software partners and it offers XO and its indirect sales partners an opportunity to […]

Junction Networks Offers New Service to Resellers

Junction Networks said it is launching a new white-label product allowing resellers to offer its VoIP platform via their own Web sites formatted to their branding schemes. The white-label program will allow users to re-brand Junction Networks existing management portal, including graphics and color schemes, by submitting a custom style-sheet to be applied to the […]

FTTP Provider Taps New Global Telecom for VoIP

Triple-play provider MSTAR has tapped wholesale VoIP provider New Global Telecom (NGT) to supply wholesale hosted and trunk-based VoIP solutions for residential and business customers in Utah. MSTAR is one of a handful to companies contracted to provide voice, Internet and IPTV services over UTOPIA, a fiber-optic network operated by 14 Utah cities. It also […]

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