Five9 AI Portfolio to Get Boost from Inference Solutions Acquisition
IVAs are rapidly becoming a requirement of the modern contact center.
Cloud
Telecom-IT Layoff Tracker: COVID-19 Layoffs Edition with HPE, AT&T, Dell
Many layoffs resulted because of financial constraints due to the pandemic.
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5 Contact Center Success Strategies for Channels in 2021
Channel partners can help contact center clients adopt new and better technologies to meet rising customer expectations.
Net2phone, Five9 Team on CCaaS
Five9’s solution enables intelligent cloud contact centers.
UC Roundup: Zoom Phishing Scam, Broadvoice Data Leak
The new Zoom phishing scam is perpetuated by the rise in remote workers due to COVID-19.
WAN Study: Customers Rip Telcos for Security, Performance Issues
A big gap exists between what customers want and what network providers are delivering.
Top Gun 51 Profile: Andy Dignan on Refocusing Five9 Partner Priorities
Learn about the program changes this Top Gun 51 winner has made and the key partnerships Five9 has forged.
Vonage Survey: COVID-19 Changes Communications Preferences
Email, texting and voice calls are taking a backseat.
Verizon Inks Partnership to Integrate Microsoft Azure for Operators
The alliance is Verizon’s latest to build out its mobile edge computing (MEC) services.
8×8 Open Channel Program Adds Pax8 as Strategic Partner
The cloud distributor now offers partners across the U.S. the 8×8 Open Communications Platform.
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Galleries
.@Five9 acquiring @InferenceSol to beef up #AI portfolio. dlvr.it/RkhFKh
October 31 2020 @ 00:48:02 UTC
Read about @TCGpartners and @Five9 in our latest weekly wrap. dlvr.it/RkgWCZ
October 30 2020 @ 19:04:02 UTC
Our latest Layoff Tracker features #COVID19 job cuts with @ATT, @DellTech, @HPE, @VMware, @ConnectWise and more. dlvr.it/RkcKd6
October 29 2020 @ 22:35:02 UTC
.@DellOroGroup shares insights on the rise of #SASE. dlvr.it/Rkc9pf
October 29 2020 @ 21:30:02 UTC
5 Contact Center Success Strategies for Channels in 2021 dlvr.it/RkXrxW
October 29 2020 @ 00:27:02 UTC
.@net2phone now offering @Five9 #CCaaS. dlvr.it/RkXmsT
October 28 2020 @ 23:47:32 UTC
.@LumenCPP beefs up #DDoS mitigation service. dlvr.it/RkXbrL
October 28 2020 @ 22:16:33 UTC
Check out the new @intelisyscorp award winners! dlvr.it/RkXWGP
October 28 2020 @ 21:37:32 UTC