Business Strategy

Insight from suppliers and partner businesses on best practices for making your business successful now and into the future during this time of channel transition.

 

Broadwing Honors Top Agents at Expo

Broadwing Agent Channel Team Broadwings Zane Long (center) with Telarus Bill Samohod (left) and Lance Atkins (right) Broadwings Zane Long (left) and World Telecom Groups Stacey McCormick Broadwings Zane Long (center) with TBIs Ken Mercer (left) and Geoff Shepstone (right) Broadwing Communications LLC honored its top agents at The Fall 2005 Channel Partners Conference & […]

PRM-utations

Back-office permutations are afoot in mobile. Data content and applications are a new source of revenue and profit as device and network technology maturity have continued to broaden the scope of services available to mobile handsets. At the same time, carrier processes and infrastructure are struggling with increased complexity, particularly since the business processes often […]

Counting On Telecom Expense Management

Karl Scheufler Brad Batten Gary Storm Karl Scheufler walked into the Fall 2004 Channel Partners Conference & Expo presentation, Inside the Buyers World, and found the differentiated service he was looking for: telecom expense management, or TEM. The offering now is so crucial to his consultancy, in fact, that it has entirely changed his business […]

E-Billing Enriches End-User Experience

Saving trees and streamlining processes may be the hallmarks of telecom e-billing, but the real money is in enriching the customer experience. The e-bill has matured from just another payment option into something that strikes deep at the heart of customer retention and satisfaction a crucial differentiator for telcos and other wireline providers fighting in […]

Synchronizing VoIP Interconnection

Cable One Inc., a rural market cable operator serving more than 700,000 subscribers in 19 states, is planning a January 2006 rollout of primary-line telephony services in up to 45 of its 52 markets throughout the Midwestern, Southern and Western United States. The initiative is no small undertaking. To hasten its time-to-market Cable One announced […]

Roaming Alliance Seeks WiMAX World

While the first WiMAX-certified products arent expected until later this year, some supporters of the 802.16 standard are paving the way for industry maturation now. Spearheaded by hotspot aggregator RemotePipes Inc., the fledgling WiMAX Global Roaming Alliance (WGRA) aims to make seamless interoperator roaming for mobile, broadband wireless data as ubiquitous as cellular roaming is […]

Class 5 Switching Goes Condo

Houston-based i3 Voice & Data Inc. now offers CLECs displaced by the phase-out of UNE-P a la carte access to TDM- and IPbased switching facilities based on a time share concept. The 1-year-old companys UNE-3 Fractional Switch Ownership program service goes live this month. With UNE-3, CLECs purchase only the ports they need (the minimum […]

Alcatel Consolidates North American Partner Program

Alcatel announced in late July a new North America Business Partner Program that consolidates the product lines and resources of three previously separate channel initiatives. The move, which was driven by technology convergence, enables Alcatel to offer its partners a greater breadth of products for delivering end-to-end solutions to customers, says Tom Eggemeier, vice president […]

Contents Under Pressure

When it comes to wireless content, most mobile operators turn to aggregators or cut licensing deals with individual companies to provide carrier-specific offerings as a competitive differentiator. However, the approach means an inherently limited array of content offerings for consumers, and an increase in management complexity for operators. Crisp Wireless mLogic Store and Billing Concepts […]

McLeodUSA: Twice Bitten

Once beloved by Wall Street, McLeodUSA Inc. is in hot water again. The telecommunications carrier is pursuing a strategic partner or sale of the company and has disclosed it may be forced to seek protection from its creditors while its auditor, Deloitte Touche LLP, has raised substantial doubt over McLeodUSAs ability to continue as a […]

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