Business Strategy

Insight from suppliers and partner businesses on best practices for making your business successful now and into the future during this time of channel transition.

 

Ding, Dong … BellSouth Calling

BellSouth is taking a tried-and-true approach to reach residential customers - door-to-door sales. Cydcor Ltd., which provides outsourced sales operations, is outfitting BellSouth with authorized agents for the effort. These representatives promote BellSouth services, such as BellSouth FastAccess DSL service, BellSouth long-distance and DIRECTV service. “This new consumer sales channel has everything to do with competition […]

Arbitration: A Double-Edged Sword

Most agreements, including most telecommunications agreements, contain language identifying the forum in which disputes will be resolved. To an everincreasing degree, telecommunications agreements require the parties to submit their disputes to arbitration. Although these provisions can be among the most important in any agreement, they are little understood, buried in the boilerplate at the end […]

New Directions for UNE-P CLECs

Z-Tel Technologies Inc. typifies the evolution of competitive local phone companies as they move to continue supporting millions of consumers and small businesses in the wake of changing federal regulations. For months, Z-Tel has been planning to deliver voice services to consumers and small businesses over high-speed networks, diminishing its reliance on the infrastructure controlled […]

Making Change

As Wi-Fi grows in popularity and evolves to carry not just data, but also voice and more multimedia content, service providers running these networks face new billing challenges. Those challenges include how to bill for services; how to identify voice versus data sessions; and how to ensure all the information from a session is gathered […]

VarTec Shows Excel the Door

As it reorganizes under bankruptcy, VarTec Telecom Inc. is abandoning a vast marketing channel it has used to sell communications services to consumers and small businesses. The Dallas phone company is severing ties with a network of 130,000 independent sales representatives working on behalf of Excel, the business it acquired in 2002 from Teleglobe in […]

Broadview Networks Names Channel Leader

In his new role, Rob Westervelt will be responsible for the day-to-day management of the companys channel partner sales organization and overseeing the recruitment and training of new channel partners.

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