Business Strategy

Insight from suppliers and partner businesses on best practices for making your business successful now and into the future during this time of channel transition.

 

Automation in Moderation

IN AN ON-DEMAND world, the mantra seems to be automate or die. At the same time, it is important to maintain that human touch. Carriers and master agencies are accomplishing these seemingly opposite aims by rolling out partner Web portals with functionalities such as instant quote generation, access to commissions information and sales tools, and […]

Reinventing the Back Office Post UNE-P

TEN YEARS AFTER THE TELECOM Act of 1996 brought competition to the local loop, FCC deregulation of UNE-P rates is forcing CLECs to reinvent themselves with facilities, VoIP or a high-volume margin resale strategy. As the March deadline for ending legacy UNE-P contracts approaches, vendors are catering to the segment with tailored solutions to ease […]

Who Are You?

A FEW MONTHS AGO, I used this forum to call on our industry to come together to address an issue that affects us all the economic health and viability of technology resellers. Companies participating in the CompTIA Reseller Transformation Advisory Council have come together because they believe significant numbers of their channel partners at a […]

DeLovely DeWired

Hybrid networks are driving sophistication in the back office: WiMAX is here, while Wi- Fi mesh deployments, broadband wireless access resale and MVNO plays are becoming increasingly common and many service providers are adding wireless networks to their existing fixed-line networks. CLECs, cablecos, ISPs and even ILECs may soon find themselves needing to consolidate data […]

Verizon Wireless Changes the Channel

Mobile behemoth Verizon Wireless has launched a two-tier channel program to tap the nations 3.2 million small and medium businesses with voice and advanced 3G applications. The new Business Solutions Program will act as a conduit to SMBs for the VZOffice suite of voice and data services, along with turnkey, prepackaged vertical applications to be […]

Hit the Ground Running

Editors Note: This article was based on the authors presentation at the Fall 2005 Channel Partners Conference & Expo. For more instructive seminars like this, go to the PHONE+ Web site to view the schedule for the spring 2006 event, March 1-3 in Las Vegas at www.phoneplusmag.com/channelpartners/vegas2006. When you do a good job installing new […]

Verizon Wholesale Seeks Own Identity

This fall, Verizon Wholesale Markets began its first trade press tour to deliver the simple message that it is a distinct entity from its retail parent, Verizon Communications Inc., and that it is committed to supporting its wholesale customers, which include mobile operators, PTTs, ISPs and even cablecos, CLECs and, soon, next-gen service providers. David […]

Wholesalers Add OCN Billing to IP Offers

Two leading wholesale carriers announced in October IP services offers with access-based billing schemes for facilities-based carrier customers and similar granular billing for rebillers on the product road map. Qwest Communications International Inc., for example, announced it will provide operating company number-based (OCN) billing to wholesale facilities-based carrier customers of its IP voice termination services. […]

US LEC Provides Agents Key To VoD

US LEC Corp. this month is rolling out a new triple-play service that allows indirect sales partners, for the first time, to sell video-on-demand services along with voice and high-speed Internet to the hospitality industry. The new service, called PowerSUITE, enables agents to bring a new revenue stream to their hotel and time-share clientele. Property […]

reseller channel: FastLign Accelerates VoIP Entry

Given high broadband penetration and relatively low cost of IP network infrastructure, its never been easier to become a telephone company. At the same time, launching VoIP services can be rather tricky considering time-to-market pressures, equipment and software integration required and the time it takes to get the right network services partners in place, says […]

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