Apps

This category features the latest in applications that can be used to run a customer’s business.

 

The Problem With VoIP

Service providers continue to roll out offers for VoIP targeted to SMBs, hosted and otherwise. And many an analyst prediction has VoIP adoption by SMBs going into hockey stick mode in a couple of years. But the industry is not seeing the expected adoption. Given the hype surrounding VoIP for SMBs, its a bit like […]

Getting SaaS-y

From CRM to e-mail, SMBs need the same kinds of software the big guys do only they may not have the time, money or human resources to implement a premises-based solution. The answer to this dilemma, for them and their channel partner consultants, is a simple one: software as a service. The SaaS model lets […]

Ask Steve: Mobility Needs for SMBs

What Do SMBs Want? Ask Yankee Group analyst Steve Hilton. Send your questions to asksteve@yankeegroup.com. Please include your name, city, state and a phone number. Only first names and locations will be published. Picking up my children from school recently I noticed a girl in my daughters class talking on her mobile phone. When I […]

Wireless+: Products for the Globetrotter

letsroam Global SIM CardManufacturer: letsroam, www.letsroam.comCoverage: The global SIM card operates in more than 90 countries and provides free roaming in more than 50.List Price: Approximately $74 for a card with a $10 creditFunctionality Notes: By replacing the SIM in an unlocked GSM wireless phone before traveling, a customer can move efficiently between countries, automatically […]

Taking on the PBX

Microsoft Chairman Bill Gates and Microsoft Business Division President Jeff Raikes launched the business communications software at the Bill Graham Civic Center in San Francisco, Oct. 16. After months of anticipation, Microsoft Corp. officially unveiled its unified communications software in late October, and officially declared war on the PBX. Microsoft Chairman Bill Gates says the […]

Wireless+: Products – Handheld Power

Check out these applications and wireless debuts. Palm, Sprint Collaborate to Launch Centro Smart Device Using Sprints wireless network, Palm has launched its Centro smart device. The mobile device includes software applications for voice, text, IM, e-mail, Web, contact and calendar capabilities. The handheld also features a full-color touch screen and full keyboard. Centro will […]

Wireless+: The Shape of Things to Come

Think ULTRAMOBILE and most likely the picture that springs into ones head is the Intel Corp. prototype that wireless chief Sean Maloney has been showing off all year a small (very small) laptop with all the horsepower of its larger notebook cousins, but none of the weight. Sort of like the Nicole Richie of technology. […]

Make it Mobile

Verizon Certifies Digi Router Digi International says its EV-DO Rev. A version of the ConnectPort WAN VPN has been certified by Verizon Communications Inc. Digi says this is the first upgradeable cellular router to be certified on Verizons EVDO Rev. A wireless network; the ConnectPort WAN VPN now is certified by the three major U.S. […]

Seeking Fulfillment

Think master agent and you probably envision a sales organization, rife with opportunity for commissions, and heady with promotions and golf prizes. But what lies at the heart of the master agent business is decidedly less glamorous: provisioning. Unfortunately, this most fundamental of operations is not without its challenges, and those challenges are growing with […]

MySaaS Online Launches

19Marketplace, a division of Communications Product Development Inc. (Booth 608-610) and a wholesaler of on-demand services, has unveiled its new on-demand services brand, MySaaS Online. CPDI is a Channel Partners Conference & Expo sponsor. In partnership with Jamcracker, this new service enables telecom agents to sell ondemand business productivity applications. MySaaS Onlines suite of applications […]

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