Apps

This category features the latest in applications that can be used to run a customer’s business.

 

Open-Device Policies Create Opportunity for VARs

As mobile device manufacturers continue to look for additional revenue streams in the U.S. marketplace, more and more of them are turning to the enterprise channel as a prime target of opportunity. In the past, this path has not been pursued by manufacturers, customers or the value added distributors (VAD) that work to bring these […]

What You Need to Know to Sell SaaS

The market for software as a service (SaaS) and software on-demand is growing rapidly, led by the success of firms such as Salesforce.com. Instead of paying an upfront licensing fee to purchase the software and servers to run the application on, the user simply pays a monthly fee to the provider for access to the […]

Hosted VoIP: Hope or Hype?

Once the great hope for re-energizing telecom sales, hosted VoIP has not lived up to adoption expectations thanks in no small part to immature technology, poor service delivery, techno-centric sales approaches and end-user misconceptions. The flagging uptake also might have something to do with a channel that’s been unmotivated to push the service because of […]

Microsoft Thinks Outside Business Box in the Battle for the Wireless Prosumer

Microsoft Corp.’s wireless division wants you. And everyone else as well. In a shift in strategy announced last week at Mobile World Congress in Barcelona, the software giant noted, a bit creepily, that it will be our constant “companion in a world of change.” In fact, it is now actively targeting the con-sumer — or, […]

The Problem With VoIP

Service providers continue to roll out offers for VoIP targeted to SMBs, hosted and otherwise. And many an analyst prediction has VoIP adoption by SMBs going into hockey stick mode in a couple of years. But the industry is not seeing the expected adoption. Given the hype surrounding VoIP for SMBs, its a bit like […]

Getting SaaS-y

From CRM to e-mail, SMBs need the same kinds of software the big guys do only they may not have the time, money or human resources to implement a premises-based solution. The answer to this dilemma, for them and their channel partner consultants, is a simple one: software as a service. The SaaS model lets […]

Ask Steve: Mobility Needs for SMBs

What Do SMBs Want? Ask Yankee Group analyst Steve Hilton. Send your questions to asksteve@yankeegroup.com. Please include your name, city, state and a phone number. Only first names and locations will be published. Picking up my children from school recently I noticed a girl in my daughters class talking on her mobile phone. When I […]

Wireless+: Products for the Globetrotter

letsroam Global SIM CardManufacturer: letsroam, www.letsroam.comCoverage: The global SIM card operates in more than 90 countries and provides free roaming in more than 50.List Price: Approximately $74 for a card with a $10 creditFunctionality Notes: By replacing the SIM in an unlocked GSM wireless phone before traveling, a customer can move efficiently between countries, automatically […]

Taking on the PBX

Microsoft Chairman Bill Gates and Microsoft Business Division President Jeff Raikes launched the business communications software at the Bill Graham Civic Center in San Francisco, Oct. 16. After months of anticipation, Microsoft Corp. officially unveiled its unified communications software in late October, and officially declared war on the PBX. Microsoft Chairman Bill Gates says the […]

Wireless+: Products – Handheld Power

Check out these applications and wireless debuts. Palm, Sprint Collaborate to Launch Centro Smart Device Using Sprints wireless network, Palm has launched its Centro smart device. The mobile device includes software applications for voice, text, IM, e-mail, Web, contact and calendar capabilities. The handheld also features a full-color touch screen and full keyboard. Centro will […]

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