By William Rubio, Chief Revenue Officer, CallTower
In today’s quickly evolving global economy, Unified Communications solutions empower business strategies to break through boundaries that were once roadblocks. Decision-makers are taking a close look at which solutions boost productivity, collaboration, ease-of-use and cost-effectiveness. Through robust workforce collaboration tools, organizations can enact ROI-boosting productivity initiatives, monitor network usage, collaborate on shared applications and so much more.
Microsoft Teams is a perfect fit for many organizations, as was illuminated by Microsoft’s recent announcement stating that they have 13 million daily users actively utilizing Teams. The most important information for any company to understand about Microsoft Teams are the exact benefits of the solution and the value it delivers based on increased productivity and collaboration. Not only is CallTower the best resource to get this information about Teams for yourself and your organization, but we are also the top choice to provide Microsoft Teams with Voice – hands down.
CallTower is a customer-centric solution provider. That means, instead of pushing a single product on every customer, we find the solution (or solutions — we have many customers with multiple or hybrid solutions) that will work best for them. Since 2002, CallTower has been an industry leader in enabling people to connect; our portfolio reflects our solution enablement model.
CallTower’s Microsoft Teams Direct Routing solution delivers an integrated Office 365 experience with global calling plans empowered by a US-based client services team, ensuring a personalized implementation, adoption, training and support strategy. CallTower has been voice enabling Microsoft solutions for years. As a Microsoft Gold Partner providing cloud voice solutions, our monitoring and management services ensure the highest quality user experience. The Microsoft Teams Phone System powered by CallTower enables customers to bring their current voice services into the Microsoft Cloud through Direct Routing. Direct Routing ensures the ability to leverage CallTower’s preferred rates and unlocks the full potential of a Microsoft Teams Phone System.
Understandably, Microsoft Teams works best with a Microsoft PBX system as opposed to a third-party PBX system. Microsoft has invested an unmatchable amount of resources into their PBX systems and organizations can tap into these resources and put them to work in their communication solution. CallTower delivers this exact setup with Microsoft Teams through Direct Routing — and the benefits are rated number one in the industry. To alleviate risk, instead of layering an existing external telephony solution like some providers, CallTower’s Direct Routing is built to work with Teams, Outlook, SharePoint and the rest of the Office 365 Suite in a native solution — plus other integrations like Salesforce, Slack and more. Organizations using CallTower’s…