By Melinda Curran
As cloud technology continues to mature in the telecom marketplace, it has become an obvious and generous revenue source for channel providers. From mobile accessibility to disaster recovery, it’s not hard to point out the cloud’s advantages across any industry spectrum or business need. One of the best, and perhaps one of the lesser-advocated benefits of hosted technology is its ability to curb one of the IT department’s greatest archenemies — technology obsolescence.
When data is processed on external servers, as it is when a client deploys hosted solutions, the burden of needing to update servicing equipment falls on the hosted provider, rather than end user.
Of course, defeating obsolescence among existing technology through the cloud does take a well-defined strategy, one VARs should understand and implement as an added benefit for clients.
The first step in this strategy involves balancing the hosted network with your hardware. Obviously, a cloud user will require equipment to access his or her data, but at what point can you safely wean off of heavy on-site computer machinery (which is subject to intensive amounts of system maintenance, upgrades and replacement) and rely on the cloud? This tipping point should be calculated by considering the following factors:
Understanding an economically efficient ratio of cloud outsourcing to in-house technology will bolster your ability to position the cloud as a viable telecom solution. However, more factors, such as bandwidth and service details, should be considered. I’ll dive into those details in my following blogs.
Melinda Curran is the founder and CEO of RCG, a single-source telecommunications provider based in Franklin, Tennessee. RCG collaborates with nationwide carriers to custom-create voice, data and mobility network solutions tailored to a company’s individual needs. Dedicated to superior customer relationships, expertise and value, RCG serves as a single point-of-contact for network design, sales, contract negotiation, billing resolution and repair. Visit RCG online or on Facebook, Linkedin or Twitter @rcgnashville.
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