… leverage as much as it will be an existential threat. In their 2018 book on AI, “HUMAN + MACHINE: Reimagining work in the age of AI,” Accenture researchers Paul Daugherty and Jim Wilson showcase how companies leverage AI to improve decision-making, increase profitability and enhance customer service. Instead of replacing critical workers, smart companies will deploy technology to complement or augment their best thinking.
“The bottom line is this,” Daugherty and Wilson conclude, “Businesses that understand how to harness AI can surge ahead. Those that neglect it will fall behind.”
I’m not sure I buy the unbridled optimism, as much as I want to. Just to be sure, I’ve started to invest in AI and robotics as a hedge to protect my own career. Funny thing, though, my AI-enhanced robot wants to star in videos, indulge in expensive art and explore new career assignments that I don’t even understand.
That said, I don’t want to be a Luddite and stand in the way of progress, especially since my robot may be developing better tastes and skills than me.
Am I wrong to worry? The portrait of Edmond Belamy may not have been my first choice, but it does pair nicely with some chairs that were recommended to me on one website.