… build customized apps using RingCentral’s business communications platform. RingCentral also offers the service via pre-built applications available in the RingCentral App Gallery.
Lisa Del Real is RingCentral‘s vice president of global partner programs. She said the service lets customers send messages to thousands of people at a time.
RingCentral’s Lisa Del Real
“This will benefit partners looking to target customers who are already interested in UCaaS solutions, and also need a service like this to assist them in customer engagement, marketing and sales activities,” she said. “With RingCentral, customers won’t need to go to a different provider for this additional capability.”
Customers can use their business number, an extension, or any other U.S. phone number to send high-volume and commercial SMS messages. This eliminates the need to buy and program a separate number.
Businesses can send one-off messages or batch requests, and up to three messages every second. Furthermore, RingCentral provides access to message status, logs, store and analytics for advanced insights and regulatory compliance.
“High-volume SMS will allow RingCentral and its partners to target customers who are looking to move their communications infrastructure to the cloud, and also want solutions that can enable them to easily reach thousands of customers,” Del Real said.
Health care providers can send out appointment reminders to patients. Furthermore, salespeople can send marketing messages and promotions to multiple customers.
The new high-volume SMS service also enables RingCentral customers to take advantage of SMS for mass marketing purposes, automated messages, notifications, customer polls/surveys, chatbots, two-factor authentication (2FA), one-time passwords (OTP) and other business use cases.
