UC Roundup: Avaya Cloud UC and CC, Poly and Telinta


UC Roundup

… add value for their customers.

Poly's Beau Wilder

Poly’s Beau Wilder

“As businesses continue to move their operations to cloud-based technology, Poly Lens delivers a flexible and secure solution that allows them to be more agile and innovative,” he said. “Customers can also easily migrate between video-as-a-service providers without losing valuable and historical insights, making Poly Lens a flexible offering for partners.”

Because of the “high proliferation” of devices needed for the digital workplace, the rise of a multigenerational workforce, and increasing costs of real estate, businesses “must optimize shared workspaces and tools to stay competitive,” Wilder said. Poly Lens provides “data-driven, actionable insights” and can be deployed in an “easy and scalable way,” he said.

“Poly Lens is the company’s first step toward unifying Poly management tools in one powerful cloud solution,” he said. “Poly will continue to update the commercial preview of Poly Lens to add new capabilities, ultimately converging Poly’s endpoint-management solutions into one convenient service. Poly Lens will introduce management and updating capabilities to the new Poly Studio X family of video bars as well as the Poly G7500 now, and over time evolve to support Poly headsets and phone offerings in addition to an ever-increasing array of new insights.”

Telinta Adds Features for Softphones

Telinta, the global provider of cloud-based switching and billing services, has added several new capabilities to its brandable solutions for mobile and desktop softphones.

Telinta customers and their resellers can offer VoIP services to end users by customizing Telinta’s brandable mobile softphone and desktop softphone applications with their own logo, brand name, clickable website URL, language options and other details.  The app can present an optional menu of capabilities that promotes the Telinta customer’s business, while enhancing the end user’s experience, the company said.

These new features include: a brandable prepaid balance indicator, a rate calculator, an invite friends and family function, and about us and contact us screens. Telinta customers have the option to include an email form, contact information and phone number to better serve their users.

Telinta's Anthony Stiso

Telinta’s Anthony Stiso

Antony Stiso, Telinta’s vice president of marketing and sales, tells us softphones are part of the “new wave we are seeing in many aspects of VoIP.”

“Our softphones enable our customers, their partners and resellers to turn any Android or iOS mobile device, or virtually any Windows or Mac computer into a VoIP endpoint,” he said. “Service providers can meet user needs whether in the office, at home or on the go.”

In the past, when a business or residential user is away from their home or office phone, minutes of use would be lost or shifted to cellular, Stiso said. Now, users no longer are tethered to their IP phone to receive the benefits of VoIP, and can both make and receive calls via Telinta’s mobile, desktop and …

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