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Top 15 Channel Manager Jeni Weinstein, ACC Business

Title: Channel Manager II

Years in position: 3

Years in channel: 10

Main channel goal: “I want to give agents a positive sales experience with ACC Business. Providing solutions that are the right fit for the right customer is key to growing both of our businesses. That means helping my agents with their daily sales activities by matching ACC Business products with my agents’ sales opportunities.”

Biggest challenge: “My biggest challenge is in helping my agents to understand the value of ACC Business to their customers. The combination and quality of the AT&T network, the people, and the suite of IP and voice products creates long-lasting and profitable customer relationships.”

What traits do you exhibit that you think make a top channel manager? “Dedication and constant communication with my agents and subagents. I feel that by speaking to my agents at the very minimum of once a week, we can keep on top of our sales goals and minimize any potential obstacles we might be facing.”

Favorite weekend activity: Go to Malibu with her son and play in the waves.

What agents say about Jeni:

“Jeni consistently exceeds expectations with her responsive and proactive management of our agent partners’ RFQs. She has what appears to be an innate ability to defuse even the most stressful situations with levity and a natural goodwill. We truly have faith in her ability to work an opportunity from start to close with the utmost professionalism.”

— Jay Rubin, Vice President Project Management, World Telecom Group

“Jeni always brings an exceptional level of knowledge, expertise and enthusiasm each and every day to assist her agents in all phases of the sales cycle. She is relentless in her pursuit of not only agent satisfaction but customer satisfaction offering her services seven days a week. She will always do the ‘extras’ for her agents, which is why I feel she embodies the truest definition of a channel manager.”

— Angelo Petrini, Vice President Sales, Bandwidth Experts


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