Arnold also cited Digium as a successful provider for SMBs.
“The hosted PBX providers that are viewed as the most effective by the channel are those providers that deliver on functionality and capability,” Dzubay said. “From the initial setup of the system and individual users, through the integration of the system to the appropriate applications, the implementation of appropriate security requirements all the way through to training on the management capabilities including administrative functions and reporting, when the system is set up to function effectively and provides the ongoing visibility the customer needs to manage their business, that is the measurement of an effective hosted PBX solution provider.”
Dzubay cited Evolve IP as an effective hosted VoIP provider. Its UC solution provides enterprises with voice services, business collaboration tools like video, chat, web conferencing and screen sharing, and handsets and softphones.
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