Cox dropped out of the leaderboard and into the challenge tier on slower-than-market port growth.
“An effective Ethernet solution provides value,” Ratcliff said. “Business Ethernet is easier, faster and less expensive to scale than a Tier 1 or Digital Signal 3 [and] simplifies device connections. Ethernet typically requires a lower-cost router. Equally important is the quality of the provider’s network support and monitoring services. Support should be available [around the clock] to help users and resolve problems. And providers that offer advanced, proactive network monitoring can maximize the availability of your wide-area Ethernet connections.”
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