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The CP List: 20 Top Enterprise Telephony Providers You Should Know

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Frontier Communications is among providers that are “racing to launch channel friendly programs and introduce leading edge digital transformation offerings,” Dzubay said.

If the presales process is easy and without conflict, the installation process is dependable and delivers to the customer’s expectation, and the life-cycle management of the client creates a positive customer experience, the channel views the solution as effective,” she said. “When there are issues with either presales, installation or life cycle, the channel will look for an alternate solution that meets all of their needs.”

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