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Table of Contents

 
Vol 21, No. 6 June 2007

SHOP TALK

SPRINT CUTBACKS REACH CHANNEL

MITEL/INTER-TEL JOIN TO TACKLE SMB MARKET

TELEPACIFIC HONORS TOP AGENTS

WHITACRE HANDS OVER AT&T REINS

PLATINUM UPROOTS TRINSIC OPS

AGENT ALLIANCE ELECTS NEW BOARD

NEWS BRIEFS


PORTFOLIO

FOR THE RECORD

Call centers and virtually any other business can get rid of manual recording and replace it with easy-to-record, easy-to-search IP-based options.

SHOWCASE: IP CALL RECORDING


TOOLBOX


CRIMINAL MINDS: SUBSCRIBER FRAUD ON THE RISE

Subscriber fraud is piling up, but service providers have ways to detect and prevent the crime.

BUYERS GUIDE: VOIP WHOLESALERS


FEATURES

PROFILE: SECRET AGENT MAN

VAR powerhouse CDW may be the biggest agent youve never heard of. Find out how this $6.8 billion company built one of the countrys largest indirect carrier sales partners.




OPINIONS

DEPARTMENTS

Editors Letter


Not Necessarily News


Soap Box


Round Table


Personality+


Alternate Channel

 

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