… product notifications that allows for less day-to-day interruptions; and a redesigned and upgraded web console that provides more control and ease of management.
Jason Stein, vice president of channel for Kaspersky Lab North America, tells us any business, regardless of size, can become a victim of a cyberattack, so “cybersecurity protection for all businesses is important.”
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“In terms of small businesses, most of them do not have IT employees on staff so they need an easy-to-use solution that a business owner, office manager, or regular employee can manage,” he said. “Kaspersky Small Office Security has been on the market for six years and many improvements have been made throughout that time to make it much more intuitive and enhance the functionality. The interesting part about this product is that the solution is designed for anyone to be able to use it – business owners and non-technical staff – making it easier for our channel partners to explain and sell in a way that very small businesses can understand, easily deploy, and not have to give extra attention or time to so they can concentrate on their day-to-day tasks.”
In addition, Kaspersky Small Office Security also supports safe web surfing, with private browsing, anti-phishing, anti-spam and anti-banner components. Meanwhile, the Safe Money feature protects financial transactions by opening payment sites in a protected browser.
Kaspersky Small Office Security is available for companies with five to 50 users.
The rate of voice fraud exploded more than 350 percent from 2013-2017 with no signs of slowing down, according to Pindrop‘s annual report on the state of voice fraud. It surveyed 500 business and IT leaders across enterprises of all sizes located in the United States, the United Kingdom, France and Germany.
Between 2016 and 2017, overall voice-channel fraud increased by 47 percent, or one in every 638 calls. The year-over-year increase can be attributed to several causes, including the development of new voice technology, the steady uptick in significant data breaches, and acts of fraud across multiple channels.
Ben Cunningham, lead researcher on the report, tells us the adoption of voice-enabled channels such as chatbots and home assistants are moving faster than companies can create safe policies and procedures around them.
“As we move into an increasingly voice-enabled world, IT leaders can help fortify their businesses through becoming educated on the risks associated with voice channel adoption and the techniques fraudsters use to exploit the channel in order to strategically advise business leaders on the solutions to keep their customers and their data safe,” he said.
Advancements in voice technology, Pindrop has found, are not without consequence. The average fraudster’s toolbox is more advanced than ever, thanks to developments in machine learning and artificial intelligence (AI) technology.
Pindrop found fraudsters are increasingly leveraging techniques like imitation, replay attack, voice modification software and voice synthesis, often with great success.
“Businesses that use voice technology will need to explore solutions that crack down on fraudulent tactics like caller ID spoofing, voice distortion and social engineering while ensuring a seamless customer experience,” Cunningham said.
While fraudsters attack call centers across industries, the increase year over year was most dramatic in the insurance industry, with a 36 percent increase, followed by banking, with a 20 percent increase.
Despite annual increases, the threat of fraud is unlikely to deter businesses from …