ScanSource Raises the Bar with Chief Diversity Officer


Business Diversity

ScanSource just raised the bar on diversity and inclusion (D&I) with the appointment of its first chief diversity officer. The company also introduced a dedicated diversity and inclusion program.

Ken Peterson, senior director of human resources at ScanSource since 2017, takes on the additional role of chief diversity officer. He manages human resources for several ScanSource acquisitions in the U.S. Peterson is also responsible for HR at ScanSource warehouses, and the company’s Learning and Development program for North America employees. It is through this program that he will deliver training for team members to establish a common language and foundation regarding diversity and inclusion.

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ScanSource's Mike Baur

ScanSource’s Mike Baur

“We are living in a defining time in history, and now is the time for all of us – especially leaders – to listen, learn, and most importantly, act,” said Mike Baur, Chairman and CEO, ScanSource. “We created an open dialogue with our employees so they can share their personal thoughts, experiences, and insight as we look to build out our D&I program. The knowledge Ken will bring to his new role as chief diversity officer will be invaluable. Ken’s expertise in the areas of D&I leadership, paired with his insight into ScanSource culture, business and communities, will be integral [in] providing the structure and knowledge needed to create lasting impact for ScanSource, both inside and outside the company.”

Peterson has an almost 30-year career in management and HR, including roles in diversity leadership.

One of his first and vital initiatives at ScanSource in his new role is to create an employee-led advisory council. The council will share insights, ideas and opinions from employees to best implement diversity and inclusion strategies within the company.

Channel Partners reached out to Peterson about his new role, his goals and challenges going forward.

Channel Partners: What, if anything, did ScanSource have in place for a diversity and inclusion program prior to today’s announcement? For how long, and did you see any progress made with diversity and inclusion during that time?

ScanSource's Ken Peterson

ScanSource’s Ken Peterson

Ken Peterson: ScanSource has always made a conscious effort to create and develop a diverse and inclusive environment. This is both at ScanSource and in our communities. We have looked for meaningful ways to support our communities, such as our involvement with and support of the International African American Museum in Charleston, South Carolina, and some outreach to historically black colleges from a recruitment perspective. But we know we need to do more. In order to have a more sustainable effort, both internally and externally, we have created a more focused program, dedicating the time and resources to create lasting change. By appointing a chief diversity officer and advisory council, we will be able to focus on expanding these efforts.

CP: What does it mean to make a dedicated commitment to diversity and inclusion? 

KP: A dedicated commitment means, as a company, we will weave in diversity and inclusion efforts to all aspects of our business. From strategic recruitment efforts and community outreach to employee engagement, opportunities, training and supplier diversity, it is not just one singular program or event. With designated leadership and our employee-run council, we will dedicate the necessary time and action needed to …

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