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PRODUCT NEWS

Avaya Inc. is working to extend the capabilities of its IP PBX to the Research in Motion Ltd. (RIM) BlackBerry platform.

Specifically, Avaya and RIM are in the final stages of VoIP interoperability testing between the Avaya SIP Enablement Services and the BlackBerry 7270 Wireless Handheld, a new RIM product that works over Wi-Fi networks only, in order to bring Avaya IP communication applications to the BlackBerry 7270 using SIP.

The RIM 7270 product is designed for those who are cruisers in a building or who are mobile on a campus or are in retail or IT administration, says Dave LeClair, director of technology partners for the Communication Appliance Division at Avaya. The BlackBerry will be cheaper for enterprises to operate because it does not require a mobile phone service contract, he adds.

Convenience is one reason to establish interoperability with the BlackBerry. People are carrying two or three devices when they are outside of the enterprise, and when they come into the premises, often they pick up another one. So we are looking at popular platforms that users are carrying anyway and [enable] them to be enterprise voice products, LeClair says.

Interoperability with the Avaya PBX will greatly enlarge the capabilities of mobile devices, being able to invoke features from the PBX as opposed to just the features on the device is important, LeClair says. Some of those features are conferencing, call recording or keeping logs of calls, which is critical in some businesses. The conferencing capability of the PBX, is much more powerful than the conferencing you can get from a cellular service provider, LeClair says.

The combination also adds a mobile communication capability to common business process applications, such as salesforce.com Inc., Siebel Systems Inc. or SAP AG, linking them with a companys telephony. There could be an automation tool, so if a deal greater than $200,000 closes, the VP of sales is connected to the customer to thank them for their business, LeClair says.

Such a system could be particularly useful in IT emergencies, he points out. It could use a database of staff, and SIP presence capabilities to pull together an ad hoc conference with the right people to solve the issue.

AVAYA INC.
211 Mount Airy Road
Basking Ridge, NJ 07920
+1 866 Go-Avaya
www.avaya.com


SNOM DEBUTS NEW BUSINESS SIP PHONE



snoms SIP phone

snom technology AG, which sells through partners, has introduced the snom 320, a SIP business telephone with built-in three-way conference bridging. Aimed at general-office and knowledge-worker environments, the snom 320 includes a built-in, fullduplex speakerphone. According to snom, having the conference bridging on the phone maximizes audio quality by minimizing roundtrip latency and reduces bandwidth consumption by one-third.

Distributed bridging also reduces demand on the central signal processing resources of IP PBXs and host communications servers. The snom 320 also includes a 2-by-24 semigraphic LCD display, 12 programmable keys, a 100-number call memory and onboard address book, custom call blocking and downloadable ringtones. The phone can be configured and dialed via its keypad or through a Web user interface loaded on a PC by the 320s built-in Web server.

SNOM TECHNOLOGY AG
Gradestr. 46 D-12347
Berlin Germany
+49 30 39833-0
www.snom.com


ADTRAN INTRODUCES HYBRID IAD SERIES



ADTRANs Total Access 900, front (top) and back (bottom).

ADTRAN Inc. introduced a new family of IADs, the Total Access 900 Series, a product line that supports both IP and TDM voice at the customer premises. ADTRAN distributes through channel partners.

The device works on a single T1 and provides from four to 24 analog voice ports, or the built-in router can be used for voice over the LAN. The analog voice ports can connect directly to phones or to a TDM PBX. The product includes dynamic allocation of bandwidth, so when bandwidth is not being used for voice it is freed up for data.

The IADs support customers wanting to use the T1 as a SIP trunk, and the signaling from the service providers network to the box is SIP, the company says, noting that the device is TDM or IP out of the box. If the phones on customer premises are analog, then it converts from SIP to analog.

ADTRAN INC.
901 Explorer Blvd.
Huntsville, AL 35806
+1 256 963 8000
www.adtran.com


UNIDEN, 3COM TO PROVIDE ENTERPRISE CORDLESS PHONES



3Coms cordless multiline phone

Uniden America Corp. and 3Com Corp. announced an agreement to deliver the first VoIP cordless multiline phones for enterprises. The 3Com 3106C cordless phone and 3Com 3107C cordless phone can be used seamlessly with the 3Com NBX IP telephony system to deliver complete and cost-effective IP offerings to business owners.

Featuring Unidens cordless technology and 3Com IP telephony technology, these multiline IP phones offer an extended range of up to 1,000 feet or 305 meters from the base unit.

3COM CORP.
350 Campus Drive
Marlborough, MA 01752-3064
+1 508 323 5000
www.3com.com


ACCTON DESIGNS V2FONE



Acctons V2Fone

Accton Technology Corp. of Taiwan, a company that outsources networking and communications solutions, is releasing its new V2fone for voice and video communication over IP.

Designed for use among enterprises, or for carriers to deploy video phone services, the platform is the first in the V2fone family of products.

The Accton V2fones Super Compression Codec-SFDV brings more than four times the compression of MPEG 4 for efficient transmission, while maintaining near DVDclass video with less latency, Accton says.

The platform also compresses enough to work through a 56K modem or DSL. Accton also says it installed V2fone with protocol capabilities that make it invisible to firewalls.

Samples of Acctons server and client solutions for V2fone will be available in July for customer field trials.

ACCTON TECHNOLOGY CORP.
1362 Borregas Ave.
Sunnyvale, CA 94089
+1 408 747 0994
www.accton.com


LITESCAPE SOFTWARE UNITES DESKTOPS, IP DEVICES

LiteScape Technologies Inc. introduced a new solution that configures and delivers interactive voice, text and image communications to IP telephones and other devices. Called OnCast, the solution unites IP telephony with pervasive communication and collaboration tools used in traditional computing environments such as calendaring, e-mail and Web conferencing.

Through a variety of user interfaces, OnCast orchestrates and delivers live voice, pre-recorded audio, text, text-to-speech, images and presentations, extending workflow collaboration throughout an organization to IP devices, including VoIPenabled telephones and wireless phones/PDAs. OnCast can be deployed on IP phones, Web browsers, Microsoft Outlook and Lotus Notes, and through a standalone OnCast client.

LiteScape is a certified partner of both Cisco and Avaya, and both Cisco CallManager and Avaya Communication Manager integrate seamlessly with OnCast.

With the accelerated adoption of IP devices, companies are hungry to take advantage of their new infrastructure with practical software applications that enhance and improve everyday business processes, says Farzad Naimi, founder and CEO of LiteScape Technologies. Weve already seen strong interest in our solutions from our partners as well as a broad array of customer segments. OnCast takes IP telephony to the next level by integrating naturally with the desktop and providing advanced capabilities to streamline communications within an organization.

OnCast is based on LiteScapes core technology platform, the Multi-Modal Application Platform (MAP), which allows rapid development of scalable applications that interact with VoIP PBX and existing business applications.

OnCast is available immediately in two editions: OnCast Desktop, which enables users to perform real-time, interactive communications from their desktops to IP telephones and features, and OnCast Enterprise, which enables telephoneinitiated broadcasts, secure remote access and call authentication and tracking.

LITESCAPE TECHNOLOGIES INC.
1000 Bridge Parkway, Suite 200
Redwood Shores, CA 94065
+1 650 227 0220
www.litescape.com


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