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Not Necessarily News

Posted: 02/2001

Overheard …

… during an interview with PHONE+ …

"I think there’s going to be a huge amount of business to go around
[this year], and that’s the good news. The swift and the courageous and the
efficient will be very, very big companies, and people associated with them will
be among the richest in the world."

–Eli M. Noam, professor of finance and economics at the Columbia School
of Business, and director of the Columbia Institute for Tele-Information (www.citi.columbia.edu).

Someone to Watch Over You

Forrester Research Inc. (www.forrester.com)
has concluded that privacy is the major reason online shopping is not growing as
rapidly as some had expected. The research company’s study monitored consumer
behavior on eight toy websites. Users were asked to rate the ease of locating
privacy policies and their overall satisfaction with the statements. Five of the
eight sites scored between 60 and 76 out of 100. The lower scores were blamed on
the sites’ failure to explain privacy policies clearly, according to the
Forrester research. The study says privacy concerns are causing consumers to
abandon online purchase plans when they are uncertain about the websites’
privacy policies.

November Election Prompts Internet Usage

According to The Pew Research Center for the People & the Press (www.people-press.org),
18 percent of Americans went online for election information during the November
campaign, an increase from 4 percent in 1996.

Pew finds television remained the dominant source for election news, but
clearly the Internet’s popularity as an information tool increased since 1996.
People familiar with the Internet were more likely to go online (45 percent)
than people with only about six months (17 percent) of Internet experience.

Pew tracked the "online activism" after the election during the
month-long recount and court battles and found that as the results were drawn
out, Internet usage increased from 3 percent to 5 percent prior to the election
to 11 percent to 15 percent after election day.


Illustration: Alternate Channel


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